This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All four windows are not operational and ceased function. All 4 of the windows are currently propped up. I spoke to Kia Dealership and they are familiar with the problem they are having alot of complaints with this issue. They can repair all 4 windows for a cost of $2000 +. I really don-??t have the money for this. I got pulled over by the cops and was so scared because I couldn-??t roll my windows down. This is very unsafe. I-??m in a very difficult situation. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue, [XXX] et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I brought this car [XXX] and the next day it broke down didn-??t start at all I been saying I wanted my money back from day he didn-??t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair. The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I-??m mentally going threw a lot of things because of this. I don-??t have no car and the car dealer shop called me and told me I couldn-??t get no rental so I can stop calling. I need a new car. A rental. I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven-??t had the car but for one day the next day the car broke down. I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn-??t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn-??t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn-??t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2016 Optima started burning a quart of oil at 60000 miles I am now burning over 1 quart of oil every 1000 miles. I took it to the dealership where I bought it from and was they would change my oil to do an oil consumption test and I was to drive it no more than 1000 miles. I brought up my warranty for engine replacement and was told yes I do have warranty. I drove it just under 1000 miles took it back, was told I was burning oil but I would need to do an engine flush 1st, for the cost of $600. I told the young women that was not what she said. I have been dealing with this issue since 2021. I don-??t know if you can help me or not, if not can you give me any advice Thank you (I am not sure of the exact dates that it started)
Earlier this week, I went to the grocery store and noticed that the antenna cover had fallen off my car during the drive. Nothing unusual had happened on the way. In fact, the only thing unusual over the last few weeks was some rather cold temperatures for Georgia. I did look up recalls and saw that there was a recall for this item for Kia Optimas from 2016, but a service technician said that the recall did not include my vehicle. Is it possible that the recall is not inclusive of all vehicles with a problem? This is a surprisingly expensive repair for me otherwise. Thanks for your consideration and I appreciate any guidance you can give me.
Purchased this car in July of this year. I checked all fluids prior to purchase and after driving it for 30 days the oil light flicked then went off. I decided to check the oil and it was 2 quarts low. I immediately called my extended warranty and they said to take it to the shop. After it being there for 3 months they said it was the rings in the piston and it needed a new motor. They referred to it as excessive oil consumption. Of course the warranty company Old Republic refused to cover it because it-??s a on going issue with this model car.
All four windows are not operational and ceased function within 2 months of the initial rear window failing. Three of the windows are currently propped up by door stops and the driver window is stuck all the way down. I spoke to Kia Dealership and they are familiar with the problem. It happens a lot in warm climates. They can repair all 4 windows for a cost of $2000 to $2400. Kia vehicles are defective and dangerous because the power window regulators fail and cause the windows to fail. There is currently a class action lawsuit against Kia for this Issue. Michael Le Beau, et al. v. Kia America Inc., Case No. [XXX] filed in California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2016 Optima has the Pearl White paint. In April 2018 I noticed that it started peeling on the hood. The dealership told me that since I was past the 36k mile warranty (I was at 39k miles then) that I would have to cover the cost out of pocket. It's sad that the vehicle was not even 2 years old and that the paint was coming off and the dealership basically told me "oh well". I am now scared to hand wash the vehicle for fear of it getting any worse. If Kia knew/knows there was an issue with the paint, why don't they just make it right? It's now all over the car that it has peeled off, not just exclusively to the hood, and theres even rust that has started to show up in aomw of those paintless spots. I have always hand washed the vehicle, waxed, never taken to a car wash either. You can see from the pictures provided that this is not caused by rocks or pressure. You see on the rear driverside how it starts to form bubbles or air pockets before it cracks and then peels off from the frame of the vehicle.
We were backing up of out a parking spot at the local 7 eleven and another car almost cream us till the associate that was outside at the moment yelled out a warning
I most recently started noticing that my oil changes were not lasting at around 46,174 miles. I found this to unusual in a car with low mileage. I had to result to buying oil from a local store. The light indicator started coming on when ever I apply the brakes. When I checked my oil, it was completely dry. So I started monitoring the oil intake, even after I had oil changes at the dealership in which I mentioned that it appears to be taking in an excessive amount of oil. What I noticed was that I was adding oil every week. I did not detect any outward appearance of a leak. In addition, I experienced on several occasion what felt like the car was having a seizure. As soon as I filled up the gas tank. The car froze up, steering wheel would not move and the car was in drive but not accelerating. I immediately shut the engine off, then restarted the car. That seem to alleviate the problem for that time. It then got really bad, that it shook and was running rough as if it was falling apart. So I drove it the dealership, explained the two problems I had, running rough and a high level of oil being used in between oil changes. I was given a diagnosis on cylinders misfiring and needing spark plugs replacement, and ignition coils. Nothing about the oil issue. I was later told that would be an additional diagnosis charge to check. I asked about engine warranty and possible complaints or recalls, and was told that my issues would not be covered under the warranty. I purchased the items they indicated needed to be addressed and took my car to someone else. That's where it was discovered, when the spark plugs were removed, that oil was sitting in each pocket or cup that holds the spark plugs. All of them were soaked in oil. Though the spark plugs have been replaced and the rough shaking of the car has subsided, the acceleration is still questionable and I'm still having to fill my car with oil weekly. I'm not due for oil change until 51,174 miles and I'm currently at 51, 098.
I got this recall done. I found out about it because my insurance raised a couple hundred dollars a month and when I called they told me about this recall. I got the recall done however, when the insurance pulls up my VIN # they state it is still flagged. I contacted NYS DMV about this and they stated the information is supposed to be sent to you (NHTSA). When I put in my VIN number in the window prior it came up with the safety issue and said 0 recalls. So, does that mean that it was sent in that the car has this? I was on the phone today with KIA for almost an hour and they could not advise me on anything pertaining to this. I would appreciate if you can let me know if the document was sent/processed because the insurance company is stating my VIN number is still flagged. Thank you for any help you provide me. I am using this form because when I clicked on email I do not have the email app installed and could not find a regular email address. my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I had all four of my window regulators to go out within two days of each other and now my windows constantly drop automatically while driving especially if I go over speed bumps, hit pot holes or any type of bump. I try to keep them up by placing paper or holders in them but they only hold up for so long and at times when I-??m driving they drop down and I-??m afraid the glass will break completely because one of them dropped while driving and the window cracked. This is a very dangerous situation and Kia tried to charge me when I went to them and I know this has to be a defect for all windows to go out.
All four windows stopped working within two months of each other. The motors still work, but the plastics parts inside broke. The trunk latch also stopped working and the trunk won-??t stay shut. There are recalls on the 2016 Optima for the trunk latch, but the dealer says my VIN isn-??t involved. There are also tech notices for the windows on the 2016 Kia optima, but no recalls yet. There is a class action lawsuit for the windows also for safety reasons. No one would be able to get out of the windows or trunk if the car were in an accident because none of them work. Kia is useless to fix their junky cars. The mileage is 70,000.
Pearl white paint peeling in chunks of hood. All four window regulators went out within six months. Transmission had to be replaced Hard shift rear end Motor replaced
Both rear windows, independently and at different times, have needed to have the gear inside the door panel that rolls the windows up and down replaced due to spontaneous stripping and total failure. The dealer has replaced the offending parts, which are sold only as part of a much larger / very large component panel, i.e. it is not possible to replace only the small plastic stripped-out gear. My safety was at risk both times because the window would not go up, resulting in my inability to lock and secure my car. If I had small children who ride in the back seat (I don't, but surely others who have this car do), I would not be able to secure their safety inside the vehicle. The problem has been inspected, confirmed, and repaired by the dealer. It is a known recurring problem by the manufacturer Kia, but they refuse to issue a recall. The first time it happened the car was still under warranty so there was no charge to me. With the second window the car was no longer under warranty and I had to pay the full cost of the repair. There were no warnings of pending failure; the windows were rolled down and just failed to roll up. I wish to state for the record that although this is a 2016 model and therefore is now 7 years old (in 2023), it has only 14,000 actual miles on it, i.e. I drive the car only around town for errands, etc. From 2017 (when we purchased the car) through mid-2020, I drove it 18 miles per week to my part-time job very near my home. I retired in mid-2020 and drive the car even less now. Furthermore, I've had riders in the back seat probably less than a dozen times in 7 years, my point being that the rear windows are rarely used. Mostly they have been used by me as the driver when I want to release built-up heat from the car when it has been sitting all day in the NC summer sun and I'm going out once or twice a week to drive it somewhere (like the grocery store). This failure should not be happening with a car with so little usage on it!
My daughter was driving on the interstate and her car lost power while driving. This is a major safety issue. A car losing power in the middle of 80 or higher mph traffic could result in fatalities.
The window regulator in all four windows gave out back to back with little use of windows to begin with. Apparently Kia knows of issue but won-??t recall part.
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
A D V E R T I S E M E N T S
- Sunrise, FL, USA