This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pipe and determined that the fuel pipe was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 68,000.
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the check engine warning light illuminated and the vehicle stalled. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The contact also stated that she smelled an abnormal gasoline odor. The vehicle was taken to the dealer where it was diagnosed that an engine cylinder had failed. The dealer informed the contact that the vehicle could not repair under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) unless the engine was knocking. The vehicle was not repaired. The contact stated that the engine was misfiring while driving and the vehicle would not exceed 40 MPH. The vehicle was taken back to the dealer where it was diagnosed that the engine was misfiring and oil was leaking onto the spark plugs. The dealer informed the contact that she had to pay a repair fee for spark plug replacements, and then the dealer would determine whether the engine should be replaced under the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000. The VIN was not available.
The contact owns a 2016 Kia Optima. The contact stated while driving 35 mph, the vehicle started to lose motive power. The contact pulled over and the drove the vehicle back to her residence. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to the local dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V907000 (fuel system, gasoline, engine) however, the VIN was not included. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 70,000.
Purchased a 2016 Kia Optima ex with the premium package with less than 30 odometer miles in April 2017 from a Kia dealer (VIN [xxx]). at 4200 miles the car stalled and lost all power while traveling on the highway during rush hour. Screen flashed "engine control system - possible engine condition. " took vehicle to the Kia dealer on 07/08/2017 who indicated the throttle position sensor needed adjusting and cleaning. They assured me all was good and they had resolved the issue. Less than 24 hours later the car stalled again on the highway. Had to have the vehicle towed to another Kia dealer where it sits. This is a serious problem that needs to be addressed with Kia as it poses a significant safety hazard to me and other drivers. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Anchorage, AK, USA