This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 11, 2024, we took our 2015 Kia Optima to Hutchinson Kia Service Center 3931 River Pl, Macon, Ga. due to brakes not working. When you apply brakes the vehicle would not stopped you would have to apply the emergency brakes for a complete stop. On that day, I was told no one was there to check my brakes due it was a Saturday and would need to schedule another appointment when they could do a brake diagnostic. The next appointment was June 4,2024, on that day we had the vehicle towed due to brakes. Today is September 2, 2024 and our vehicle is still there. On July 12, 2024, we were contacted staying vehicle was repaired and the problem wa a pin hole in the right brake line. We picked up the vehicle proceeded home at the first traffic stop same problem happen with the brakes.We returned immediately back to Kia Service center, explaining the same problem still exists. After vehicle being there for 2 more weeks, Nick with Kia Hutchinson Kia called stated there was a problem with ABS system and vehicle would be ready on August 21,2024. Well the still have my vehicle and no updates. When you call they put on hold and never comeback. If you go over the Service Manager is always out and no one can give you and update
I purchased my car in bellevue ne I tried taking it back within the first week. They told me everything was fine and sent me to edwards Kia in council bluffs ia. My brakes and rotors were horrible and needed to be replaced they in ne said they were completely fine. It cost $600 to repair. The bellevue manager asked me what I expected him to do about it. They let me leave the lot without inspection my car. Then I had a motor recall my engine light was flashing and it wouldn't accelerate this has now happened 3 times in the last 30 days. Edwards Kia in council bluffs currently have had my car for 2 weeks and tell me that it could be an additional 6 weeks before I get it retired to
I was driving approx 5-8mph with 2 kids, pulling into library parking lot. Next thing I know I hear a loud thump and feel my tire gone flat. After pulling into the first parking spot I get out and smell rubber. My front passenger tire had popped. I looked in the driveway area where I pulled in and didn't see any nails or road hazards that may have caused this pop. This tire is practically new. I purchased based solely on this tire's advertisement of approx 60,000 mile life (or 6 years). This tire has only gone a total of just under 27,000 miles in 1.5 years. The other tire (same brand, same day purchased) seems fine. There is still a lot of tread left. The pop came from the side wall. The conditions were dry and sunny.
Was at light then proceeded once light turned green traveling on left lane on a 2 lane city road. Used turning signal to move to right lane when another car that had turned at the traffic light on to the road I was traveling on. I did not see the car after turning to look due to the blind spot in rear of my car. At the time I hit the other cars front left fender/tire area causing minor damage to both cars. I was ticketed for improper lane change even though I turned my signal on & looked. I now have to go to traffic school to keep points off my license & pay out of pocket for repair damage to my car. There have been a few other close calls when attempting to change lanes due to the blind spot area in my car.
Takata recall: The tire low light on he dash is always on no matter what I do. I have always had my tires changed from the dealer never from a third party. This is inconvenient for me because this is the identification for a low tire. So anytime I suspect a low tire I have to stop my vehicle where ever I may be get out and walk around the vehicle to manually test the pressure in my vehicles tires..
A D V E R T I S E M E N T S
- Macon, GA, USA