This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had just reached my destination. After being parked for approximately 30 - 45 minutes when I tried to crank up to leave. I put it in the drive gear and it would not move forward or backward when put in the reverse gear; then I had it towed. Then when attempted to crank it; it caught a fire and destroyed all of the motor, and most of the car before the fire could be extinguished
Takata recall just pulled into my job car was in parked. Car was still running had about 45mins to spare before clocking in. Notice the car begin to smoke as I'm sitting preparing my self for work. No warning signs appeared to notify me that the car was overheating. Turned the engine off to see if car will cool down. Smoke seemed to get heavier. I got out the car and seen there was fire underneath. Immediately I notified emergency officials. Good samaritans helped put out the fire. Emergency officials say it was electrical that caused it.
The contact owns a 2015 Kia Optima. While driving 20 mph, the engine seized. The contact pulled the vehicle over, but it would not restart. The vehicle was towed to the contact's home. The vehicle was taken to arapahoe Kia (9701 E arapahoe rd, centennial, co 80112, (720) 262-9111) where it was diagnosed that a computer update was needed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,000.
I was driving the road when out of the sudden the engine stops and sometimes turns on on itself, its seems like the engine locks and the cars stops suddenly.it also happens and I turn on intersections, when I accelerate to gain speed it turns off and I have to put the car on neutral and turn it on. On all of these occasions my family traveling with me.
The contact owns a 2015 Kia Optima. While driving approximately 25 mph, the vehicle stalled and the contact activated the hazard lights. The contact called roadside assistance and had the vehicle towed to lou fusz Kia (1025 N lindbergh blvd, St louis, mo, 63132). The dealer diagnosed that the alternator failed and needed replacement. The vehicle was not repaired. The contact also stated that the battery had to be changed on two occasions by an independent mechanic. The manufacturer was notified of the failures. The approximate failure mileage was 85,000.
I was driving about 40 mph and the engine and electrical systems just shut off. This is after an oil change, and with no warning signs. Luckily I wasn't on the freeway and was able to safely pull over. Still have no luck getting it restarted after being towed to my residence
I bought a 2015 Kia Optima ex brand new off the lot in October 2014. Since then I have had to replace both drivers side and passenger side window regulator modules. The first one that broke (passenger) in March 2016 and was told because the window shattered its not covered under warranty. To replace the module and window it was $700. The drivers side window regulator went bad in July 2017. That was $250 to replace since the window stayed in tact. Here we are November 2018 and for the second time the passenger side regulator has gone bad. That's 3 times I have replaced the same part with Kia genuine parts (purchased from Kia) in 4 years. I have done extensive research and many other people have had issues with the same thing.
Engine ( and electrical systems ) shut down (3 times) completely and unexpectedly, while car was in motion at highway speeds( twice) and once while at tolls. Also noticed that when you turn key occasionally, its like battery is dead. I believe that first and second times I was flashing hi beams at highway speeds. After these events happen, the mileage guage resets, and clock is wrong. Also notice that the radio flickers, , and or turns off on its own. Also, not able to reset trip mileage, and noticed that shifter button intermittently will not depress.
Kia Optima 2015 with 20K miles caught fire. Engine stopped while at red light, in drive. Strong smell of burning plastic. Called 911. Vehicle behind me called reporting seeing flames coming from underneath vehicle. Kia replaced entire engine with no explanation as to why this happened.
Shark fin antenna cover fell off. This is reported to happen to many 2015 Kia Optimas. There is no replacement fin and to fix the issue a whole antenna kit has to be installed. Apparently the screws that hold the antenna fin down rust overtime and eventually cause the fin to pop off. This presents a problem that would allow water to enter the vehicle and cause damage.
Tire sensor keeps going off. No damages to tire or no loss of air. When I put air in it goes off. A few days later sensor goes on again. It's been about a month.
Keep hearing a loud rattling noise from the left side of the engine. He is more so when the car is in park and early morning. Has gone to the shop twice for this issues and each time have been told they can not find the problem even provided a recording of the sound. Also the radio complete shuts off by itself has done this 3 times now. Once again have taking it to the dealer and nothing was done about because the problem would not duplicate it's self. The passenger window gets stuck and have to play with the knobs in order to get it to come back up. I got this car July 21. 2017. The car has been in the show twice. First time for a week. Second time 6 days. Still no solution. Was told by lemon law to take it back and have them service it again. Has to be seen by dearer service department four times for the same problem before they will help.
Takata recall. As I was driving on the highway, my car stopped on me during traffic flow. This has happened more than five times and I was almost killed with my small children in the vehicle. We have been suffering with this issue for over a whole year. On July 3,2017 my mother and I was coming home on the fwy and once again, during traffic flow, my car shut off while driving on the road. Luckily, I was able to pull over to get a safe spot before I crashed because there were so many cars coming behind me so fast and the side ramps we're very narrow. I have taken it in for servicing but for some reason, they are not able to find out what the problem is. I have taking it in and even left with them for almost a whole month at one time and still no diagnosis. Rental car after rental car. They installed a data recorder in my car and the first time they found no data, then they installed it again for another week and they claim that it was the fuel pump relay. So they installed a new fuel pump relay in my car. A few weeks later my car shut down again on the way coming home and in the freeway with my mother and 2 year neice. We we're almost killed. The car just shuts off while driving and says "goodbye" with no warning while driving this is how I know that this has something to do with the engine. Please help if you can. I do not feel safe in this car and we are in danger. Sometimes the lights in the car cut on and off too.
Takata recall: Driving the car down a city street when it suddenly ceased to accelerate. The power steering stopped as it coasted into a side street to get off the busy road. I could smell wires burning as a electrical fire.I immediately got myself and family out of the car afraid it was on fire. The inside of the car filled with electrical smell and smoke. I called the 360 Kia to have the car towed to the dealership since I bought a "gold" warranty when I purchased the vehicle they literally lost my car for six days and then called me wanting my service records stating the car had no oil in the motor. This is a outlandish lie! my car had plenty of oil in it...I never saw a engine light come on indicating that I had motor problems nor did I smell oil. This was a "sudden " malfunction. My car never ran hot nor did my gauges ever indicate a problem. I had the car for right at 40K miles and had a oil change due again at the end of April.
I have two Kia, one 2013kia soul, and Kia Optima 2015, first the Kia soul won't start, looks like no battery at all, dealer say it was a bad battery, but the problem start again, just this time loose all power when running, they towing back to the dealer this time, they say this time was crank piston sensor, no cost at this time, this happen on 08/01/2016, now the Kia Optima, same, I drive all morning, the day was hot, and I stop at the storefor water, don't take more then 5min. When I get back to my car, cars unlock the door, but have no power at all, I check the battery with a fluke multimeter, reads 12 volts when I disconnect the negative post, and 6 volts when I connected back to the battery, then my friend stop by, and jumpstart my car, same thing, I disconnect the negative post and I take chassis ground for the jumpstart, same thing, then I took of the battery from a Chevy 2002 Silverado, my friends truck, and I connected direct to my car, same thing, I ended to call road side assistance for Kia motor, to take it to the Kia dealer, the towing truck driver say, they pickup a lot of Kia's cars for the same reason, this time happen on 04/05/2017, I did claim to Kia motor, they say was the battery, and I just think they want sale a 300 and something battery, and a have to buy a new battery every two years, with the new Kia and Hyundai recalls I think they should recall this two cars!!
The contact owns a 2015 Kia Optima. While stationary, the vehicle caught fire. The contact smelled smoke coming from the cabin of the vehicle. The fire started under the steering column of the vehicle. The fire department extinguished the fire. There were no injuries and a fire report was filed immediately. The manufacturer was made aware of the issue. The failure mileage was 22,000. Updated 01/27/17
The blue tooth for the phone if allowed to ring can cause one to loose control. The ring can go well past 100 db. If we forget to turn our blue tooth off it actually hurts.
A D V E R T I S E M E N T S
- Houston, TX, USA