This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Kia Optima. The contact stated while her granddaughter was driving at an undisclosed speed, the vehicle lost motive power and there was smoke coming from the front end of the vehicle. The driver was able to pull to the side of the road and turned off the vehicle. The contact met her granddaughter on the side of the road. Upon inspecting the vehicle, the contact noticed that the smoke was coming from underneath the vehicle, under the engine compartment. The vehicle was towed to an independent mechanic, where the contact was informed that an unknown wiring harness had burned, but the cause of the failure could not be determined. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the repair could not be covered under the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, check engine warning light remained illuminated with a burning odor inside the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 150,000. Parts distribution disconnect.
The contact owns a 2015 Kia Optima. The contact stated the vehicle failed to start-up. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil level was extremely low. The contact was unaware of any oil leaks. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of towing the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the failure had occurred. The failure mileage was approximately 184,000.
The contact owned a 2015 Kia Optima. The contact stated that while the vehicle was parked in the garage and plugged up, the contact's son heard an abnormally loud pop and discovered that the vehicle caught on fire which extended to the home. The contact and her son were able to safely exit the home and no injuries were sustained. The origin of the fire was unknown. The Fire Department was able to extinguish the fire. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was totaled. The contact received NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.
The contact owns a 2015 Kia Optima. The contact stated while driving 20-25 MPH, the ABS and traction control warning lights were illuminated. Additionally, the electric parking brake light illuminated indicating that the parking brake was engaged. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed that the Hydraulic Electronic Control Unit (HECU) had experienced an internal electrical short. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic). The failure mileage was approximately 119,000.
- Riverview, FL, USA
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The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when starting the vehicle, the check engine and several other warning lights illuminated. The contact stated that the vehicle was overheating, and the contact was concerned about a possible fire. The contact had driven the vehicle to an independent mechanic who was unable to duplicate the failure. Additionally, the contact stated that while driving at approximately 60 MPH, the vehicle independently accelerated. The contact stated that several unknown warning lights were illuminated. The contact pulled over and stopped the vehicle. The contact stated that she waited about 30 minutes and restarted the vehicle and drove back to her residence. The manufacturer was not made aware. The failure mileage was approximately 151,000. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, there was an abnormal burning odor detected inside the vehicle. There was smoke coming from under the hood. The contact pulled over and checked the oil, antifreeze, and other fluids. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who cleaned and changed the 02 sensor and informed the contact to keep the vents closed. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 144,000. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact noticed the vehicle was smoking and on fire. The contact stated the vehicle was equipped with tinted windows, and when he opened the driver's front door, the contact noticed smoke and fire in the interior of the vehicle. The contact called the fire department. The fire department extinguished the fire. A fire report was filed. The contact was treated for smoke inhalation. The vehicle was towed to the dealer. The contact was informed by the dealer that there were no recalls for the vehicle. The contact stated that the dealer inspected the vehicle but did not provide the contact with a report. The vehicle was not repaired. The manufacturer was made aware of the failure and a claim was filed. The failure mileage was approximately 60,000.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds and while the vehicle was parked, the contact noticed a burning odor coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owed a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available.?The contact stated that the manufacturer had exceeded a reasonable time for the recall repair.?The contact stated that while the vehicle was parked in the driveway, the contact started the vehicle to warm it up and went back into the house while the vehicle warmed up. The contact stated that when she returned from the house to enter the vehicle, the vehicle had independently turned off. The contact stated she restarted the vehicle, however the contact noticed smoke exiting from under the vehicle hood. The contact stated the vehicle was turned off and a family member attempted to raise the engine hood when he noticed the hood was too hot to touch. The contact stated smoke and fire exited from under the engine hood. The contact called the fire department. The local fire department arrived on the scene and extinguished the fire. A fire report was filed. The contact stated that her younger brother suffered a panic attack. The contact stated that the burned vehicle remained in the residential driveway. The dealer was unaware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately?69,000.?The VIN was unavailable.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was started, the check engine warning light illuminated. Additionally, the contact stated that on several occasions while driving at various speeds, she observed a burning odor inside of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.
The contact owns a 2015 Kia Optima. The contact stated while driving after a stop, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who informed the contact that an unstated hose had failed, causing the engine to seize. The contact called an unknown local dealer and was informed that the warranty on the vehicle was under another person's name. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 21V331000 (Service Brakes, Hydraulic). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
A D V E R T I S E M E N T S
- Enoree, SC, USA