This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Complaint Summary: I am the current owner of a 2014 Kia Optima, which is affected by recall 23V652 related to the Hydraulic Electronic Control Unit (HECU). The vehicle was imported to the UAE, and the recall was not addressed by the previous owner. As a result, I am now facing significant safety issues. Since taking ownership, I have encountered multiple engine problems, including sudden power loss, severe vibrations, and abnormal behavior from the throttle. These symptoms align with the issues outlined in the recall notice, indicating that the vehicle may pose a safety risk to me and other road users. Despite my efforts to diagnose the problems, I have already incurred costs exceeding 13 AED on various repairs and diagnostic services, all while being unaware of the existing recall. It was only recently that I discovered the recall information online, which has heightened my concern regarding the safety of my vehicle and the potential for further complications. Given these circumstances, I am requesting assistance from the NHTSA in resolving this recall issue and guidance on how to proceed with the necessary repairs while the vehicle is registered under my name in the UAE. It is crucial for me to ensure the safety of my vehicle for my own protection and for the safety of others on the road. I appreciate your attention to this urgent matter and look forward to any support you can provide. Please let me know if further information or documentation is needed Thanks alot
Vehicle has engine failure at 156600mi. Bearings and axle are worn out which caused the engine to go into limp mode (code P1326). Car is accelerating poorly and does not oprate over 60mph. Vehicle required a new engine. Dutch Miller of Charlotte Kia, 7725 South Blvd, Charlotte, NC ensured that engine would be brand new. However, the engine was used, and obtained at LKQ costing $3600. Total cost for the engine and labor totalled $5117.18. Kia also confirmed the problematic suspension which led to the engine failure was fixed. Once again this obligation was not met.
A reputable auto shop noticed. Why my steering was not correct. Both lower control arms with integrated ball joint is causing the steering to be extremely loose and not even an alignment can fix this problem. Both control arms will need to be replaced.
The contact owns a 2014 Kia Optima. The contact stated that the vehicle veered to the left and right, when driving at high speeds. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100. The VIN was not available. Parts distribution disconnect.
Hi my name is [xxx]I have 2014 Kia Optima LX. I have the car since it had 2 miles and now has 14700. What is ridiculous is the struts make clunking noise over speed bumps. The car changes lane by its self. You can hold the steering wheel center and the car goes to the left. Took it to the dealer and they said it's normal. Lies all lies. Please tell me how my struts have a small leak but not enough to do anything about it I thought it was a new car. It seems like the car was made poorly and rushed. I also feel as if Kia is lying about gas mileage again. The steering feels terrible when you are on the highway. They are a sad excuse for a car company and am completely disappointed with them. The refuse to help to acknowledge that there is an issue with the Optima steering I have a family member with a 2013 Kia Optima LX with the same steering issue. So tell me how do they have the same steering issue if the 2014 was redesigned. The car seems like it leaks air into the cabin they say other wise. I'm not a happy customer and won't be till they put a recall for mpg. Suspension. Steering and brakes. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Phoenix, AZ, USA
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Vehicle demands constant correcting of the steering wheel in order to safely remain inside a lane. Small corrections to one side will result in the vehicle overturning to the other side and vice versa. It is physically exhausting to maintain the vehicle safely especially on longer drives. Dealership denies there is any problem with the vehicle when there clearly is. Could possibly be that they know the problem exists but do want to lose sales by admitting to it. Please address this issue as there are many other complaints on other websites such as carcomplaints.com about the same issues and it is a very dangerous problem that should be prevented.
The car is impossible to keep straight on the highway. If you correct for one drift you start going the other way. In windy conditions or when larger traffic passes you, you better have a lot of extra road to deal with.
I complained to the dealer about the rough ride and harsh ride but was told not to worry. I then took it on the highway and the steering pulled to the left and I never felt confident about the steering only to say that it did not feel right and it was worrisome to me. It simply did not feel right to me. I've been driving 50 years and have never felt this uncomfortable driving/steering a car at highway speeds.
A D V E R T I S E M E N T S
- Al-Nhada, GA, USA