This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Kia Optima. The contact stated that while driving at 65 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was 231,054.
The contact owns a 2014 Kia Optima. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an Auto Zone where the vehicle was scanned and diagnosed with a failure with the knock sensor. The vehicle was not repaired. The vehicle was then taken to a local independent mechanic where the knock sensor was replaced. The contact stated that the failure had recurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000.
The contact owns a 2014 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a general failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 75,000.
The contact owns a 2014 Kia Optima. The contact stated while driving approximately 2 MPH, after having stopped at a traffic signal, the contact heard a clicking noise coming from the engine compartment. The contact stated that the vehicle stalled with several unknown warning lights flashing. The contact was able to restart the vehicle after having a passerby jump start her vehicle. The contact was able to drive the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that the cam shaft had failed, and the vehicle was low on oil. The contact stated that the mechanic added oil and started the vehicle for a test drive. The contact stated that the engine seized while on the test drive. The independent mechanic researched online and related the failure to NHTSA Campaign: 17V224000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 117,000.
The contact owns a 2014 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine seized. The vehicle was not drivable. The contact towed the vehicle to his residence and the next day the vehicle was towed to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
The contact owned a 2014 Kia Optima LX. The contact stated while driving at approximately 60 mph, the vehicle stalled without warning. As a result, the contact crashed into a guardrail which stopped the vehicle from going over an embankment. The air bags failed to deploy. The failure had occurred several times prior to the crash. The vehicle was towed to a towing company and then towed to the dealer (Kia atlanta South; 7310 jonesboro rd, morrow, ga 30260) where it was informed that the black box did not capture the incident details. The contact was provided a loaner vehicle but 3 days after the vehicle being returned, she was involved in an accident due to the failure. The failure was not able to be determined on any inspections performed. The contact sustained injuries to her right shoulder and was taken to the hospital. It was unknown if a police report was filed. The vehicle was returned to capital one bank. The manufacturer was notified of the failure but the VIN was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The failure mileage was 67,000.
A D V E R T I S E M E N T S
- Texas City, TX, USA