This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down I-4 downtown orlando when my car shut completely off. I was told my timing chain was broken. Only had this car a year. Just got a oil change.
I experience a bms warning light on my hybrid vehicle indicating to stop the vehicle and do not drive. This happen on the fast lane of the 14 freeway in acton ca. I took the car to the local Kia I was told it was the hybrid coolant a computer program and a hybrid drive belt replaced the computer program. The update of the program I would of not know about the issue since only dealers are aware of it. I paid over $700 when I picked up my car for the repairs. Drove it the next day I experience loss of power again when I was trying to cross an intersection in the city of acton. My car almost stop and the hev warning light came on. Called the dealer again and was told to bring it right away. The service advisor called me after a week and half later and told me the problem was the power relay assembly and the hybrid battery that had to be replaced. Per repair adviser, this issue is a common but for him to do the repairs I would need to pay $5800. He did advise to call Kia corporation for possible assistance but they were no help. Since I can not afford the 5800. I picked up my car again from the dealership and paid an additional $318 for diagnose services. This is a known issue with Kia since the service adviser told me he only had a bulletin memo of possible issues with loss of power. I asked if this warrant a recall but the answer was no since it's only a memo and the batteries are built to last only 150,000 miles I was lucky it lasted and additional 18000. Miles. I just bought this vehicle 3 years ago and now I'm sitting on a giant paper weight since I can not drive my car to avoid further damage or possibly cause an accident.
Stopped at a gas station and went inside to use bathroom came out to start my car all the lights flashed but car would not start. Car started smoking and then when hood was opened there was actual flames coming out of hood of my car and it proceeded to burn until fire department came and put it out
Vehicle was in motion and stalled during a drive and was unable to start. Interior lights and dashboard turned on along with radio and windows but battery was damaged. After getting the vehicle inspected from an auto shop, it was evident that there was engine failure. This occurred while turning into a parking lot from a main street.
- San Diego, CA, USA
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After receiving an regular maintenance oil change on 8/25/20 @3:42pm my vehicle started to turn off and on and loud knocking coming from the engine so I immediately turned around and went back to jiffy lube where I received the oil change and they performed a second oil change baffled as to why my vehicle was making the noise after the oil change after the 2 consecutive oil change the knocking was worse and they instructed me to go to a dealership asap....as I was going to the closest dealership my vehicle stopped repeatedly on the highway my 5 year old grand daughter and I was terribly afraid people were honking their horns speeding past and my car stopped under a bridge turn about stopping traffic and it was very frightening and frustrating when I made it to the dealership the man told me that I would have to pay @ $140 to have the technician look at it and that they were closing at 5 so I called aaa to tow my vehicle home and I don't understand why this happened when I keep the maintenance on my car...please help, thank you that was a very frightening experience for me and my grand daughter
We were getting off the highway headed home the car made a loud noise as we were approaching the light one I've never heard before I didn't think anything of it so as we pulled off from the light got down the street the car just locked up and shut off like there was a flash of light or something coming from the hood and it didn't want to stop scared me and my kids so after I made sure everything was okay I waited til we stopped put it back in park and turned my key back over to pull over out the street fully so I can check it there it was my alternator bracket broke without a clue why no physical contact or anything whatsoever alternator is not damaged neither was the belt on it bad I know that when I took it to a mechanic and that's another thing no one nowhere could give me and answer for it so it's like it overheated it off and broke the engine piece my only theory nothing else is damaged around it or anything so that's weird for a piece to just break so I did research on the Kia Optima and stumbled across the overheation and the fueling problem.
I had taken the vehicle to the Kia dealer in orange county, and they charged me extra to resolve the recall, and the vehicle's air conditioning system is no longer working, the gas intake is ridiculous, and the car does not have the same power as it used to.
I was driving on the road on a nice sunny day, and while my vehicle was in motion all of a sudden my engine shuts off and I lose power. My car won't start and I had a mechanic inspect my car and he says everything checks except for the engine. He says the engine is seized. Kia has tech service buliten tsb for recall campaign for this exact issue. I'm curious as to why my vehicle hasn't been recalled yet. This is dangerous.
The contact owns a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, a knocking sound was present coming from the engine. The vehicle stalled without warning. The vehicle was not taken to be diagnosed nor repaired. Shicker Ford located at (3300 S. kingshighway, St. Louis, mo 63139, (314) 664-4100) was notified of the failure. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 95,000.
The contact owned a 2014 Kia Optima. The contact stated that while driving the vehicle stalled, he was able to shift to neutral and restart the vehicle. The contact stated shortly after the restart the vehicle stalled again. He then parked in a parking lot, opened the hood, heard a screw fall and saw flames coming from the middle of the engine. The fire department was called and extinguished the fire. There was a police report filed. The vehicle was towed away to a salvage lot. The vehicle was not totaled due to the contact switching insurance coverage to another used vehicle. The contact called the manufacturer to alert them of the incident but they had not called back since the issue occurred in 05/31/17. The unknown dealer referred the contact to the manufacturer. The contact stated that he recently received notification NHTSA campaign number: 20V100000 (fuel system, gasoline). The failure mileage was 75,000.
The contact owned a 2014 Kia Optima. The contact stated that while driving at 15 mph, and stopped at a stop sign, the contact noticed thick black smoke from the tail pipe. The check engine and oil warning lights illuminated. The contact also heard a knocking sound coming from the engine compartment. The contact drove the vehicle to the residence. The vehicle was taken to an independent mechanic who advised the contact's husband to have the vehicle taken to an authorized dealer. The vehicle was taken to an unknown Kia dealer, located in baton rouge, la where it was diagnosed and the contact informed that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA campaign number: 17V224000 (engine and engine cooling) however, the contact no longer owned the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Driving down in motion on a village road going 40 mph, car completely shut off, lost power steering, I had to pull car over without power steering to side of busy road, car would not stop right away and park would not engaged right away into park, car then rolled forward about 10 feet and slammed into park. Car would not turn over however all power lights, and battery were working without issue. Called a tow truck, could not get ahold of Kia for Kia 24 hour emergency roadside assistance, due to covid-19, I had to call a local body shop/used car dealer for a tow.
As I was driving out of nowhere my engine light came on this never happened before out of the few years I had this car but now it just came on I'm updated with oil changes and all I'm not understanding why this is happening I was driving on the highway and the engine light came on.
My check engine light will come on and off and when I went to go get it checked, it came up and transmission range sensor circuit (pnrdl) input. When I put my car in park, I can't take it out until I turn my car off and turn it back on. My car has a little over 87,000 miles and should not have transmission/engine issues.
The contact owns a 2014 Kia Optima. The contact stated that the vehicle was taken to billion auto - Kia of Iowa city (2845 mormon trek blvd, Iowa city, ia 52246) to be repaired under an unknown recall. The vehicle was repaired however, the contact noticed by the service sticker placed on the window that the wrong type of oil was placed in the vehicle. After contacting the same dealer, the contact was informed that they used that type of oil due to the recall update. As the contact started to drive the vehicle, the engine stalled while the check engine light starting to flash. The contact took the vehicle back to the dealer where they initially informed him that there were no problems. As the problem persisted, the contact took the vehicle back for a second time and the vehicle was diagnosed with an engine misfire. The contact had the vehicle repaired by an independent mechanic; however, the failure persisted. The contact then stated that while driving at 25 mph, the engine warning light illuminated and the vehicle loss motive power and hit an unknown object on the road which caused a blowout of the passenger's side front tire. The vehicle was towed to an independent mechanic where the tire was replaced. The next day while driving at a low speed, the contact became aware that the accelerator pedal was loose and additionally, there was an abnormal sound coming from the engine. The contact inspected the vehicle and noticed that the engine oil level was very low despite having a recent oil change. The manufacturer was then notified of the failure and was informed that they would investigate the matter. After not hearing from the manufacturer, the contact called back and was informed that the manufacturer was unsuccessful in reaching the dealer. The vehicle had not been repaired. The failure mileage was 158,000. The VIN was invalid.
I was driving home with my child in the car approximately at 67 mph on freeway 99 North from la to bakersfield ca and all of a sudden car stalled. I was on the fast lane and reacted immediately turned my emergency lights on but cars behind me were so short into rear ending me I cried because I was just shocked and scared for my son. Luckily my aunt was two cars behind me since we had took a short family trip and they helped me out. I had just took my car for an oil change to Kia haddad of bakersfield where they also fixed a recall on my vehicle. This is the third time engine failure happens to this car. The first time was in June of 2017 that's what Kia told me that's why they couldn't replace the because they had already replaced it and was out of warranty the second when it happened to me in 2018. Same thing happened car stalled with my son with me. Mechanic said I needed a engine which he ended up replacing I payed for that. Now this happens again for the third time ? I'm just so overwhelmed I've been so lucky I haven't caused no accident. Now I'm scared to even fix this car again and drive it.
A D V E R T I S E M E N T S
- Harlingen, TX, USA