This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Exact same issue happened to my 2014 Kia Optima Hybrid (NHTSA ID Number: 11556409). I was traveling on the freeway approximately 65mph and out of nowhere the engine turned off, brakes did not work and steering quality went to a manual operation. I almost got into a serious accident as I could not control my vehicle. The hybrid system warning light, to stop using the vehicle became illuminated for approximately 30 seconds. The vehicle was towed to the local dealer ( Koons Kia, 14208 Richmond Hwy, Woodbridge, VA 22191, United States). We are still awaiting diagnostics. A few years ago the standard hybrid light came on (not the same warning light) in which we took it to the same dealer to fix. It was still under warranty at the time, however took them weeks to fix the issue as I had to take it back multiple times. They eventually replaced something in the hybrid system that was worth around $5-6k, since then we have had no other issues. We conduct the routine maintenance on the vehicle, passes all inspections.
I was with my family on PA I-476. While traveling home in our 2014 Kia Optima the vehicle-??s dash lights such as oil lamp, battery, etc popped on. As soon as I noticed the lights the vehicle had completely lost all drivability. Lights operable and possibly radio and accessories but I had to react so quickly as it was so unexpected. The vehicle completely lost its function and I was unable to operate it but in the capacity of steering and hardly able to break. Lost all power components. We are so thankful I was able to make a split second decision to dodge traffic while vehicle was decelerating, 18 wheelers going by 70+ mph (speed limit) and pulled off to one of the few shoulders. This scenario was so dangerous that if I didn-??t believe in a higher being before, I do now! Most the lanes are sandwiched by concrete barriers and there happened to be a coned off area I was able to decisively pull over to. There was no warning this was happening. The vehicle was operating normally. The engine compartment was smoking and all I could think was to get my family away from traffic. The look on my wife and daughters face and the words my daughter asked me was life changing. The vehicle is at Kia dealership since Saturday night. It-??s Wednesday and they cannot provide diagnostic yet but are charging me for a starter already? They began to inspect vehicle Monday.
In accordance with Kia recall SC212, client had HECU/ABS module & multi fuse kit replaced/installed on September 10, 2021. The ABS warning light began to show on 10/6/2023. Client was told by licensed Kia dealer that the HECU needed to be replaced again due to fire risk. Dealer stated since there aren-??t any active recall campaigns on vehicle, repairs would need to be paid by client. Client is seeking reimbursement for having the HECU replaced the second time since the recall replacement failed.
Summer 2017 The engine failed while driving with my family. The engine seized and a fire was engulfed. I was in the interstate and we feared for our life. Out of town visiting family we were stranded in another state for a month waiting for repairs. Kia took the vehicle and replaced the engine with another faulty engine that has seized several times while commuting. I have been living in fear and anxiety since this incident. I never know if I start my engine if I will loose my life. Summer 2023 3 teenagers watched a viral tic tok challenge and learned how faulty the cylinder that Kia installed was. The teens then trespassed into my home, broke the windows and stole my vehicle. I have lived in fear since this has happened. I have lost jobs, income, and peace due to The purchase of this vehicle. Kia has never assisted or kept the promises they made to restore the vehicle. These past 10 years agave been a nightmare and as an African American woman I believe I was targeted as a purchaser for this make and model. My life had been hell since the purchase of this vehicle. I have not been able to satisfy payment due to repairs, thefts, fires, and more. Please anyone. Someone. Help. This is the most heartbreaking experience as an American. I have worked for my country 20 years and do not feel like an equal citizen. I have been homeless, jobless, unstable, and watched my life and family life flash before me in near death accidents involving this car. When I purchased this car I had a great job, credit score, and home. Now I have more anxiety, fear, bills, and no help with this Kia.
- Jonesboro, GA, USA
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The antenna cover completely came off, nothing hit it, it just fell off. I know there is a technical bulletin SA272 for the 2016MY Optima for the exact same reason. My radio no longer works as it displays antenna error and I have lost all AM Radio usage and FM Radio is barely clear. I-??m afraid this could cause an electrical issue now that the wiring and circuitry for the antenna is now exposed.
Driving from arquette, I to St. Ignace, I on Saturday, August 6, 2023 when I was passing a slower moving car on -28 Eastbound, when the engine stalled and had to be towed to idas Muffler Shop at 2192 US Hwy 41 W., arquette, i, 49855. Upon further evaluation it was discovered that the engine had seized and is frozen up. There is currently a recall for engine seizures, Reference Number 17V224000, and Kia's number for this recall is SC147.
Today, 7/11/23, I was traveling on the interstate with no issue. Upon exiting the interstate up a slight hill, there was one car in front of me, I let off the gas and began to roll backwards I hit the brake and didn't think anything of it at first. The car in front of me pulled forward and I took my foot off of the brake and began to roll backwards again, I hit the gas and nothing happened, during this I also heard what sounded like a clunk noise. At this point I put my flashers on and looked at the dashboard, I saw three lights that have never appeared before. (Oil light, battery light, and check engine light) I placed the car in park and sat for a moment. The car was still on but not running, I pressed my start button and the car turned over the lights went off and I drove about 3 miles down the road to a lot. Once the car cooled I checked the oil and the level was fine no smoke nothing strange. I went to pull out and drive again and the same exact thi g happened again. However, a few hours later my fiance drove it home and had no issue. If my car had rolled back I could have hit someone or been hit. It's something unknown and is dangerous. This all just happened today and it has not been taken anywhere yet.
HEV Warning light comes on and says HEV malfunction, stop car. Within seconds the car shuts off and has no brakes and then stops in road construction, blocking up an entire lane of traffic, as there was no shoulder because of barricades. I panic as I can-??t get out without getting ran over. After sitting for 5 minutes, car restarts and drives away ok. Car has done this off and on for 2 years. After the first incident, I took it to Kia of New Bern who charged me $400 to -??update software-?? according to a TSB, even though it was under warranty. After getting the car back, the next day the warning came back on. I called Kia of New Bern and they said they will charge another diagnostics fee I couldn-??t afford, so I didn-??t go back. There are many others who have had the same issue with their KIA Hybrids. These cars are a danger to their drivers and the unknowing public who share the roads with them. KIA Should be ashamed of the amount of cars experiencing this issue and their lack of solutions to fix it.
The hybrid system on my vehicle continues to show an error when operating the vehicle. The manual says to not operate the vehicle, but the dealership continues to deny the issue with my vehicle. Currently, I'm without my vehicle for approximately a period of two weeks with no resolution to fix my car. I have asked for information under the vehicle care act, but have not been given a current report on the repair needed.
I was making a right hand turn and I noticed my turn signal was flashing very fast. So I pulled over once I had the opportunity to. I turned on my signal and checked to see if they were working and found my rear to be out. Went to the parts store purchased new bulbs and drove home. My husband changed the bulbs on both sides and it still did the same thing I checked the bulbs and they were the correct ones so we swapped it and still not working. Has a electrical issue in the tail light assembly.
The contact owns a 2014 Kia Optima. The contact stated while his son was driving 45 MPH, the vehicle lost motive power and stalled. The contact-??s son was able to pull over safely. The contact attempted to jump start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 97,484.
I was driving down the interstate for my work commute apx 70 mph when HEV warning light engaged and vehicle went into limp mode. Had vehicle towed to dealership after running several tests determined the engine was knocking and needed replaced. After 2 months reman engine placed in vehicle. Vehicle function apx 6 months when the exact same problem occured on the highway traveling apx 60 mph. Vehicle is still in dealership. Thankfully, both times I was able to coast to the shoulder and avoid a collision. There is something wrong with these vehicles that need to be fixed.
Traction control light has recently started coming on all the time and stays on. When you turn car off and it cools off then the light is off again. Another issue is when I place foot on brake the passenger side parking light comes on and the passenger brake light has had to be replaced 7 times since i bought car in February 2021
Fourth time this problem has occurred: While at speed, the engine turns off and I get a hybrid system warning. This time I was turning into a parking lot, speed about 10 mph. Car barely drifted out of the driving lane. I shut down the vehicle for 5 minutes. Upon restart, engine light is on. Very dangerous situation with these engines shutting off. It's been about 10 months since "repair" at a Kia dealership for this issue. Kia has failed to fix these issues and there are many reports of the exact same issue on various websites.
I currently own 2014 Kia Optima just hit 104600 miles.I have never had an issue except my brake lights repeatly burning out. I recently checked my oil which was a little low I bought 2 quarts and put them in my car. A few weeks later my oil light flashed than went off I checked my oil again and there was nothing on my dipstick. From there I I drove 2 blocks to my the oil change place down the street from my home. The mechanic notified me that my engine was burning to hot, and I had less than a quart of oil left in my car. I told him that was strange since ive never had any leaks.he notified me that this was a known issue with this car and to take it straight to the Kia dealership because the engine is failing. From there I did an oil change and drove to Kia. I dropped it there to be check and was notified that the couldnt see an issue to drive it 1000 mile and bring it back. I picked it up and continued to drive about 10-14 days later I was driving and accelerated to get on the freeway and my car blew a bunch of white smoke from the tail pipe and lost power for a moment and engine light came on. I checked my oil and it was very low again. I called Kia back and had my car towed back to Kia dealership. After they looked over they notified me that my oil valves inside the engine were bad and that it was burning the oil ho. They said would contact kma to see if it would fall under the recall. I was later notified that I would have to repair it myself as there is no knock code - or complete engine seizing, im currenly unable to drive my car / and owe thousands on the car still. This is just unfair for consumers who buy there products.
My Kia Optima killed while driving on the road causing me to scrape the side of my car and it started smoking finding leaking oil as well over a year ago and my car has been sitting at the Kia dealership storage because they told me there wasn't a recall on my vehicle and that I would have to come out of pocket for an engine. I have come out of pocket for transportation for months and have had to pay a storage fee not knowing they were charging me until hearing from Kia consumers. Now all of a sudden a recall is popping up when I look up my VIN and even my insurance company alerted me that there are in fact 3 recalls on my car. I am out of a job because of not having transportation after coming out of pocket over 3,000 for a rental I couldn't spend another dime of my savings for my family's holidays and emergency stash. I'm never looking forward to doing business with Kia again. I've been so stressed mentally and physically and I'm still paying a car note for a car I can't drive
At driving speed (about 50 mph), vehicle suddenly has battery management system error. The vehicle has loss of power and says that it must be pulled over and turned off. This error has happened several times and the dealer supposedly fixed it the last time it happened several months ago. I do not feel safe in this vehicle - the error occurs out of the blue and loss of power is very dangerous.
A D V E R T I S E M E N T S
- Tomball , TX, USA