The contact owns a 2014 Kia Optima. The contact stated that while driving at undisclosed speeds, the vehicle started losing motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the battery needed to be replaced. However, while replacing the battery and starting the vehicle, there was white smoke coming from the front of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000.

- Beaumont, TX, USA

The contact owns a 2014 Kia Optima. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was taken to the dealer. The contact was informed that an unknown recall repair for the ABS had been completed; however, the failure reoccurred. The vehicle was towed to an independent mechanic where it was diagnosed with a failed ABS due to an internal leak. The contact was informed that the ABS system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and requested that the vehicle be taken to another dealer. The failure mileage was approximately 100,000.

- Chapel Hill, NC, USA

The contact owned a 2014 Kia Optima. The contact stated that while the vehicle was parked in the garage, the vehicle had begun to burn. The fire department was called and the vehicle fire was controlled using water to extinguish the flames. The contact stated that the fire department filed a report. The contact stated that the vehicle was towed to an impound lot and had not been examined by a dealer or insurance adjuster. The manufacturer was informed of the failure. The contact was aware of one recall associated with the VIN, NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic), however there were a total of three recalls - NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), and NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline). The contact stated that she was not aware of the other two recalls. The failure mileage was unknown.

- St. Petersburg, FL, USA

The contact owns a 2014 Kia Optima. The contact stated while driving 35 MPH, the contact depressed the brake pedal to slow for traffic however, the vehicle failed to properly respond. The contact stated no warning light was illuminated. The contact stated the vehicle drove off the roadway, jumped the curb and came to a stop. The vehicle was towed to a towing compound. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.

- Ladson, SC, USA

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) and 22V093000 (Fuel System, Gasoline), however, the parts to do the recall repairs were unavailable. The contact had taken the vehicle to two dealers for the recall repairs. The contact stated that one charged her a fee for the recall repair however, there was no evidence that the recall repair was completed. The contact was referred by the manufacturer to another dealer who did not perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chicago, IL, USA

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) and 21V331000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the dealer stated that the vehicle would not receive the recall repair for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) until parts for 20V100000 was available, and the repair was completed. The contact stated that the vehicle was leaking fuel and emitting a fuel odor within the cabin of the vehicle. There was no warning light illuminated. The approximate failure mileage was 103,748. The manufacturer was made aware of the failure. Parts distribution disconnect.

- Yorktown, VA, USA

The contact owns 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Awendaw, SC, USA

The contact owned a 2014 Kia Optima. The contact stated that as he attempted to merge onto a highway at 45 MPH, the brake pedal and steering wheel locked up upon the depression of the brake pedal without warning. Due to the failure, the contact hit an electrical box encased in concrete as the vehicle continued to roll into bushes before it came to a halt. The airbags deployed upon impact. The contact exited the vehicle and removed his son from the back seat. The contact was not treated for injuries at the scene. The contact's son had a few lacerations on his neck that did not need medical attention. A police report was filed. A few days, his insurance towed the vehicle from the scene to an independent junkyard where the vehicle was deemed a total loss. A week later, the contact sought medical treatment for pain in his chest and right arm; the contact was diagnosed with a hairline fracture to his sternum. Upon investigation, the contact discovered that his vehicle was included in NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The contact attempted to reach out to the manufacturer by email but did not receive a response. The vehicle was destroyed. The failure mileage was approximately 151,000.

- Colorado Springs, CO, USA