This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had taken the vehicle to the Kia dealer in orange county, and they charged me extra to resolve the recall, and the vehicle's air conditioning system is no longer working, the gas intake is ridiculous, and the car does not have the same power as it used to.
The electric drivers seat has failed. Motors not engaged. Fuse link ok. Dealership replaced control panel. Still no power to seat. Seat is now in forward position.
The contact owns a 2014 Kia Optima. While driving, the front driver's seat fell back without warning. The failure recurred multiple times. The vehicle was taken to four different dealers, but the cause of the failure could not be determined. The manufacturer was made aware of the failure, but provided no assistance. The failure was not remedied. The failure mileage was 200. The VIN was not provided.
On our 2014 Optima LX model the passenger seat is adjusted to low to the floor board and my partner which is 61 years old and 4'10" is staring right at the dash cannot see over the top of dash and if air bag should deploy maybe very dangerous not to mention would like to see the outside world.
2012-2014 Kia Optima and possibly other cars. Headrest position is very much incorrect. This is a safety issue that could lead to many people being paralyzed or killed as in a similar manor as happened to race car driver dale earnhardt. Here's a link to picture...which shows the aggressive angle and forward position of the headrest. images.dealer.com/evox/stills_0640/9259/9259_st0640_051.jpg the headrest is shown fully adjusted to it's rear position and as one can see it ends up pushing your head forward so your chin is in your chest and you can't drive because your looking at your feet. Thus your forced to drive sitting off the back of the seat which is extremely uncomfortable. You can adj the headrest to the full up position (out of the way) however in a collision, the top of the headrest would hit your head and the forces could snap your neck and kill you. Here's a quoted complaint on the internet... "is anyone having problems with their headrests? I can't seem to be able to sit without hitting my head on the rest. I have found one solution. I don't recommend this, but it is all I have found that works. I turn the head rest around." -------------------- turning the headrest around defeats the safety aspect of the headrest, however you can drive the car comfortably. Viewing the front and rear seats there is a dramatic difference between the two as one can see in the picture. The rear headrest are perfectly comfortable and properly designed. I've contacted Kia and was told that I was the first one to complain. Yea right... quoted complaint on the internet... I will be contacting Kia about this issue, but as they have failed to address previous concerns, I am not hopeful. ---------------- feel free to contact me at anytime for anything that may be needed or required to get this issue resolved.
A D V E R T I S E M E N T S
- Los Angeles, CA, USA