5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Optima windows / windshield problems

windows / windshield problem

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2013 Kia Optima Owner Comments

problem #1

May 192020

Optima

  • 14,000 miles

A D V E R T I S E M E N T S

I was driving on the hwy approx 1306hrs on may19, 2020. I heard a popped noise like a gun shot or a blow out tire. My steering wheel wasn't wobbling so I looked in my rear mirror to pull over and saw black glass sliding down my rear window. I heard air coming from my sunroof. I was scared nervous and my anxiety was on level 10. I called sharonville police not knowing what to say or do. It was raining and I tried to exit the hwy at the next exit but it was closed. I was only 10mins fri my house I decided to make it home where I felt safe. I was scared hearing the air blowing in the car hoping the glass wouldn't fly in the car. I was a wreck trying to control my vehicle. I made it home. I was scared to look at the sunroof. When I did I was shocked it was a big round hole in the middle of the sunroof. The glass was so thick and I didn't think a rock could break it. The glass was shattered around the big whole. I took pics and sent them to straight to geico. I never opened the sunroof to see if anything was in side of the shade. I feel like I should not have to pay a 500 deductible during this crisis that I don't have. Geico or jeff wyler Kia can not tell me if they found any object in my sunroof that would have cause the glass to break. It's a thick piece of glass. I'm scared to drive my car. If I didn't close the shade before I left home to get prepared for my surgery the next day it would have shattered in the vehicle. I'm scared to drive the car. I'm a wreck.

- Cincinnati, OH, USA

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