This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving our 2013 Kia Optima ex 7 7/26/2018 the engine died and all of the lights came on the dash. We coasted to a driveway and opened the hood noticed a burning smell. I looked closer at the vehicle and noticed the engine was on fire. I had my wife and three kids from my basketball team get out of the car and go to a safe place. The fire department showed up and put the fire out. The whole front end of the car burned.
Back up camera stopped working the screen is black. It started when it rains it wouldn't work then when it got sunny it would come back on. But now it's not working at all
My airbag light is on and my horn I blowing for up to 45 minutes randomly at anytime; driving or stationary. My car is unsafe. I had my car diagnose at cobb county Kia in kennesaw, ga 30144 and the service manager, joe told me that the issue was the clock spring which Kia has recalled on several other models. The car is unsafe; the airbag does not work at all. The dealership wants $600 for a safety issue.
I was driving my car on the expressway and heard a loud boom, it sounded like an explosion or as if someone was shooting. Scared the crap out of me. I then heard and felt wind coming into my Kia. I pulled over and my front roof of my panoramic sunroof had a big hole in it as if a meteor had fell out of the sky on it.. I contacted my local dealership no help, I contacted Kia Consumer Affairs...no help or recalls. I filed a claim with my insurance company to have my roof repaired.
- Cordova, TN, USA
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When I cut my car off after driving or sometimes while driving I have a ticking noise that sort of sounds like a bomb. Also, when I put my car in reverse there is some sort of grinding noise. The car also doesnt take off/drive the way it use
While driving my car, my sunroof exploded and broke for no apparent reason. Nothing hit the sunroof. The sunroof was closed at the time and the cloth shade was back so that we could see the sky while driving. Glass shattered and fell all over me (the driver) and my passenger and all over the back seat of the car.
On Saturday, November 11, 2017, I was traveling on the freeway at 70 miles per hour. My 2013 Optima automobile stopped suddenly on the freeway. I restarted the car and proceed to exit the freeway. Once I exit the freeway and at the light, my car stopped again. So, I knew something was definitely wrong with my car. On Monday, November 13, 2017, I took my car to galpin Kia in North hills to have the car checked. The dealer kept my car for 3 days, therefore, I had get a rental car. I then received a call on Wednesday, November 15, 2017 that the test ran on the engine showed nothing was wrong with the engine. Note: I received a recall via mail regarding the an issue with the engine for the Optima 2013 automobile. Due to fear and worry, I am afraid to drive the car. However, I have to go to work, so I have been taking the streets. Please assist me in getting the recall of the engine problem done on my car, so I can drive my car and have peace of mind in knowing my car is safe to drive.
On Saturday, November 17th at around 7 pm, my husband and I was driving on 118 freeway at 70 miles per hour. All the lights came on the dash board, and the car just turned off. Shortly, after we got off the freeway, we turned the car back on and a couple of minutes later the car turned off again. We took our car to galpin Kia on Monday in panorama city, ca.. the dealer kept the car 3 days to checked out the engine and drove car 6 miles and determine the car was ok. My husband and I are very concerned for my safety. Please help us to resolve this issue before an accident ovcurs.
It stalls at low speed and stalls at high speed pulls hard to the right. And motor makes all kind of sounds like rattles when cold. And run poorly when cold. Had a total of 4 recalls and have not had it a year. Had it sent to Kia of chattanooga when I first got it from edd kirby of dalton, ga and all they done was put 600 miles on it. And did nothing to it. Then it was taken to Kia of dalton, ga for the rest of the recalls but nothing was fixed all they done was serviced the car. The car is unsafe to be on the road. It is going to end up getting someone killed or badly hurt. I am about ready to call a lawyer and channel 3 news of chattanooga, tenn. If you call for more information you may talk to my husband [xxx] at anytime. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
First, the tires were worn/dry rot with only 3000 miles on the vehicle. Second, vehicle stalls when there is any moisture on the roadway causing safety hazard because the car will not move. Third, back up camera is not working. Fourth, recall notice for underbody rust. Fifth, recall notice for engine seizure while the car is driving at high speed
Kia engine recall - on April 2, 2017 my car stalled. The vehicle was in motion on a surface street (chastain rd) and to be towed (usaa roadside) to a local repair shop (pepboys). The mechanic stated that engine was gone. I had just had the car at the dealership (cobb county Kia, kennesaw, ga) 2 days prior for routine oil change and a vehicle check. I reported the problem to the dealership (cobb county Kia) who had the vehicle towed (marietta towing) to them at their expense and cited the diagnosis (engine failure). The maintenance supervisor, head mechanic and I viewed the engine together they both reported that there was no sludge in the engine and it was well maintained. There has been a recall issue be there is no guidance on the repair as of yet. Joseph, the maintenance supervisor had a trouble ticket submitted on my vehicle but my VIN is still not referenced on this site. The dealership has had my car for over a month and half without any repair guidance from Kia motor Corp. All while knowing of the engine issues. Please help me. I need my car.
In June 2014my date below of crash on the day is approximately, I was driving my brand new 2013 Kia Optima, I was on my way to work and my engine stalled and lost complete power locking up every control in the car. It happened on a major highway in jacksonville, nc and left me stranded I was hit in my rear end by 2 cars causing a 3 car crash. At the time Kia would take no responsibility. Now in 2016 that there is a defect in the engine causing stalling and losing power of the engine and control of the car. In top of this recall I just found out they knowingly sold thiese cars while knowing it had this defect which could cause a crash or castrophic problems. Which in my case it did cause a a 3 car crash.
I had my passenger rearview mirror broken hanging by the wires. They replaced in dealer after I insisted on a replacement. Before they replaced, I had the same problem with the drivers rear view mirror. Looks like they are too fragil. What should I do with it?
The rear camera does not come on immediately and sometimes I have backed UP20-40 ft before it engages. It is a problem and I recently was hit by another car when I wa backing up because I didn't see them coming at me. This has been a problem since the beginning of my new car ownership in 2012. Dealership says nothing is wrong with the functioning of the camera.
I was driving on the highway when I heard a knocking sound coming from the front of the vehicle. I had it towed to dealer's shop thinking that my power train warranty will take care of this. Come to find out the connecting rod has a defect and the warranty is null and void because its technically not considered damaged....................I said exactly what you the reader would of said. It wasn't pretty. Thinking about lawyering up.
The car caught fire and burned sitting in my driveway. Driven daily to and from work. No check engine light or any warning. Caught fire within five minutes of turning off engine.
I have had issues with the battery since 2014 I called when it originally started to see if there were recalls and their wasnt. The car is dead due to battery failure if you leave it for a more than 3-4 hours for example drive it to work and have to get a jump at the end of the (5) shift. It is will stop for a while then the problem comes back. It stopped for about 6 months and now it has started again
A D V E R T I S E M E N T S
- Dewar, OK, USA