This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car dealership i bought my kia from is fully aware of this safety recall, Should he have sold me the car with out telling me" Can I take this car back and get my money back"
In March 2023 car stopped in the middle of an intersection with no warning. -??Hybrid system warning-?? on dashboard lit up as well as all other lights. Dealer said repair was under warranty because of faulty spark plugs which were a safety recall. Prior to this all safety recalls were taken to dealer yet the problem still occurred. On July 2, 2023, the car stopped on the freeway. All lights lit up and the -??Hybrid system warning-?? came up. The car began to smoke. The car was towed to Kia dealer they said the water pump needed to be replaced. The water pump was replaced with a certified Kia part. The car still would not turn on. Kia replaced the battery and said the engine needed to be replaced for $9000. They said we were out of warranty (10 years by 2 months). This engine failure seems to be related to the safety recalls that Kia -??fixed.-?? I also have documentation that the warranty should be extended to 15 years or 150,000 miles but the delay refuse to make repairs under the warranty.
Own a 2013 Kia Optima SXL with snow white paint. It is peeling horribly around the windshield pillars, and the roof. There are a few other smaller spots starting to chip away as well. This vehicle has been almost exclusivly garage kept. I have read this is a common issue experience by Kia owners with this paint specifically. Please investigate and issue a proper recall for these vehicle owners.
The car started doing big noises and problems for running correctly, so my mechanic found out this recall and told me to start the process but the dealer don't answer my requests.
My car paint as been chipping off. I see a lot of cars like mine in the street with the same isssue, specially Perales white kias. They look like junk cars. Paint was not good
I was turning into some parking spots so i could put my car in reverse and park closer to building i needed. I did not get a chance to putin reverse, the vehicle surged forward and was accelerating. My foot was not on the gas pedal. I was trying to brake. I turned steering wheel so I didn't hit brick building. I swiped the building and 2 vehiles on my right AND still did not stop right away. I kept on the brake and the plants, rocks, landscaping I think helped it to stop. I can get police report in few days.
The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked and unattended, it spontaneously caught fire. There were no warning lights illuminated before the failure. There were no reported injuries. No police report was filed. The fire department extinguished the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
recall is extremely dangerous and I was informed very late. Was not given a rental for the time being. Difficult to find service immediately. Do not feel safe driving.
Car stopped at a light and didn-??t want to turn back on. Tried to have it jumped with no luck. The car turns on but the engine won-??t turn over at all.
Snow white pearl paint on my 2013 Kia optima isn't sticking to the primer. Started to flake off in 2019 on the metal that goes around the top of the side windows, both sides. Also flaked off on truck. I've repainted spots several times but it continues to peel off in the above areas and on the passenger rear door. I've seen many Kia snow white pearls -different models with the same issue.
For the last 2 years, my pearl white paint has been chipping away. Over the last 6 months there are actual chunks of paint missing. I-??ve never seen anything like this before.
I have a white 2013 Kia Optima the paint is chipping, coming off in chunks. After it falls off seeing the panel below is smooth and does not appear to have been roughed up prior to painting to allow the paint to properly adhere. I know of thousands of other Kia owners to have paint issues exactly like this.
Peeling paint from delamination on pillars, around windshield and hood. This stated 1.5 years ago and continues to get worse. The dealership said they are aware of this problem in the pearl white paint in this year and model but the paint warranty is only 3 years and no remedies have been made. This is devaluing my car with every paint bubble and peeling. Kia should make it right.
My sunroof exploded as I was driving my car down the road. It made a noise that sounded like a gunshot and I pulled into a parking lot and the whole thing was shattered. The sun roof is less than a year and a half old and there was no chips or cracks in it and nothing had fallen on top or damaged it.
The issue with the car first occurred in 2021 when the vehicle had 109,000 miles. I was driving on the interstate returning from visiting my family when the car began to behave erratically. It started to seize, stall, and accelerated on its own. All of the lights illuminated on the dashboard with the error message hybrid engine, air pull over immediately. This was a serious event because my life as well as others were impacted. The car had just enough power to make it off of the shoulder when it died completely and had to be towed to the nearest dealership. They recommended I have the hybrid battery replaced which I did. That did not correct the issue because less than a year later in 2022 I was once again returning home and the car begin to do the same thing. Stalls, seizes, accelerates on its own and the same lights, the same warning message, and completely loses power when you-??re driving! It was again towed to a dealership and this time they recommended I have the spark plugs replaced. The spark plugs were replaced and the day that the car was repaired and picked up it had to then be towed back just a few miles down the road with the same strange behavior, and the same issues. Clearly the recommended repairs are not fixing the root cause problem. And now three times my life as well as other motorists-?? lives have been put in danger! I am tired of paying for recommended repairs that are not fixing the root issue when there are several hundred other persons who have been experiencing similar dangerous issues like mine with their vehicles. Kia needs to do something about this!
A D V E R T I S E M E N T S
- Tucson, AZ, USA