This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was driven to the destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) in 2022; however, the recall repair was not completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
The contact owns a 2013 Kia Optima. The contact stated that while driving or parked, there was an abnormally strong fuel odor coming from the vehicle. The check engine and ABS warning lights were illuminated. The contact replaced the battery, and the warning lights were deactivated. The contact stated the strong fuel odor persisted and the vehicle was taken to the dealer where it was diagnosed with a fuel leak. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was 190,000.
The contact owns a 2013 Kia Optima. The contact stated that while at the gas station and attempting to refuel the vehicle, the fuel gauge failed to function as intended. The contact stated that the fuel gauge displayed half a tank of fuel. The contact stated that while refueling the vehicle, gasoline failed to enter the tank and was instead bubbling up and leaking out onto the ground from the fuel filler neck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to the dealer for an engine replacement. The contact stated that after picking up the vehicle from the dealer and driving 40 MPH to the residence, she heard abnormal gurgitation sounds coming from the rear driver's side of the vehicle. The contact stated that upon parking the vehicle at the residence, she noticed that a significant amount of gasoline was leaking out of the fuel tank. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V093000 (Fuel system, Gasoline); however, the parts were not yet available. The vehicle remained at the dealer for a month but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000. Parts distribution disconnect.
- Baton Rouge, LA, USA
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The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) and 22V560000 (Structure) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the contact stated that while driving at an undisclosed speed, the ABS warning light, the traction control warning light, the check engine warning light illuminated then several other unknown warning lights started to illuminate. The contact then stated that the vehicle hesitated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the hydraulic electronic control unit (HECU) failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was not repaired. Additionally, the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 173,000.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 22V093000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced before servicing the recall repairs. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
The contact owns a 2013 Kia Optima. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was towed to the local dealer who performed the recall repair for NHTSA Recall Campaign: 22V09300 (Fuel System, Gasoline). After retrieving the vehicle, the odor was still present inside the vehicle. The contact also stated that there was fuel leaking underneath the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 91,000.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the issue has been resolved.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that he was smelling an abnormal fuel odor within the vehicle. There was no warning light illuminated. The failure mileage was approximately 80,000. Parts distribution disconnect.
The contact owns a 2013 Kia Optima. The contact stated that upon search of her VIN, she discovered that her vehicle was included in NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline). The contact then called the NHTSA hotline and she was informed that parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Kia OPTIMA. The contact stated that their vehicle was included in a recall for the engine. The contact had received a recall notice regarding a fuel tube in the vehicle. The contact took the vehicle to the dealer in June who reportedly completed the recall. The contact stated that while driving approximately 35 mph when they began to smell a strong fuel odor. After, parking they noticed fuel leaking from the vehicle. The contact noticed that the same tube mentioned in the recall was fractured and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and offered a one-time courtesy repair however, the parts were on backorder. The approximate failure mileage was 64,000.
The contact owns a 2013 Kia Optima. The contact stated while driving at an unknown speed, the vehcile stalled and failed to restart. There was fuel leaking from vehicle. There was abnormal odor of fuel detected. The vehicle was taken to Kia of orange park (6373 blanding blvd, jacksonville, fl 32244, (904) 758-2612) but was not diagnosed nor repaired. The contact stated that the failure was similar to NHTSA campaign number: 18V907000 (fuel system, gasoline, engine). The manufacturer was contacted however, no further assistance was provided. The failure mileage was 130,000.
The contact owned a 2013 Kia Optima. The contact stated that while driving approximately 65 mph the odor of fuel was present inside the cabin of the vehicle before suddenly smoke and flames were scene coming from under the vehicle. The fire department was called to the scene and extinguished the flames. During the incident, the owner sustained an injured right finger while attempting to open the hood. No medical treatment was required. The vehicle was towed away as it was destroyed by the fire. The local dealer alm Kia South (4310 jonesboro rd. Union city, ga) was notified of the failure as wells the manufacturer were a case was opened. The contact stated he had received notification of NHTSA campaign number: 20V100000 (fuel system. Gasoline), however, when he contact the dealer he was unable to schedule a recall repair appointment for several months. The failure mileage was 137,000.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA campaign number: 20V100000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. Kia of East syracuse (6717 manlius center rd, East syracuse, NY 13057, (315) 701-5898) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA campaign number: 20V100000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was taken to courtesy Kia of brandon (9205 E adamo dr, tampa, fl 33619) where it was confirmed that the part was not available. The contact was also informed to keep the vehicle in a cool location to prevent the failure from occurring. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Spring Lake, NC, USA