This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Kia Optima. The contact received notifications of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list because he no longer owns the vehicle. The dealer was contacted. The manufacturer was not contacted.
The contact owned a 2013 Kia Optima. The contact stated while the vehicle was parked and attempting to enter it, she became aware of a strong unknown smell. The contact re-exited the vehicle, and immediately noticed smoke coming from the front side. After this, the vehicle caught on fire. The fire was emanating from the underneath of the vehicle. The fire department was notified and extinguished the fire. The contact was unaware of a police report or a fire department report being filed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2013 Kia Optima. The contact stated while her husband was driving at approximately 65 MPH on a hill, the vehicle started losing automotive power and suddenly stalled. There was no warning light illuminated. The vehicle was not able to be restarted and smoke was noticed emanating from the front area, near the engine compartment. The vehicle was towed to the contact residence. The contact indicated that while an independent mechanic tried to start the vehicle, he became aware that the vehicle was being overloaded and subsequently fire flames began to be noticed. The mechanic disconnected the alternator and informed the contact it was a manufacturing failure. The local dealer was contacted, however; they stated that it would not be repaired since it was not covered under warranty. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 100,000.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Kia Optima. The contact stated that while her husband was turning off the vehicle, there was an abnormal clicking noise was detected. The window failed to roll down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned of the vehicle catching on fire. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
- Spring, TX, USA
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The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked in the driveway, the trunk of the vehicle became wet from rainwater. The contact stated that the trunk area had a moldy odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to start the vehicle when it began clicking fast. The ABS warning lights and the Malfunction Indicator Lamp light was illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000. VIN tool confirms part not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after parking the vehicle, the vehicle failed to restart. The check engine warning light remained illuminated. The vehicle was later towed to the residence. The vehicle was not diagnosed or repaired. The failure mileage was 166,000. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact smelled a burning odor. In addition, the contact stated that the burning odor was also in the interior of the vehicle. The contact stated that the dealer was contacted several times, requesting service of the vehicle but was informed that the dealer was overbooked. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the check engine warning light illuminated. Additionally, the contact became aware of a burning odor inside the vehicle while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,401. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while decelerating at slow speeds and then sitting with the vehicle idling, the vehicle stalled. The steering wheel suddenly seized, and several warning lights were illuminated. The ABS, Malfunction Lamp, Oil Lamp, Battery Malfunction warning lights and other unknown warning lights were illuminated, and unknown messages were displayed. During the first occurrence, the contact was able to place the vehicle in the park for several minutes and shifted into drive and drove forward. The failure recurred the second time while shifting vehicle into park. The contact attempted to turn off the vehicle however, the vehicle failed to turn off. The contact shifted the vehicle into neutral and the vehicle was towed to the residence. The contact was able to turn off the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 78,800. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated Kia is not taking the recall seriously and provide a rental car if the vehicle is going to take over 60 days to fix the recall.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 184,000. VIN tool confirms parts not available.
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Moorpark, CA, USA