This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On September 28th my husband was in a accident where he turned a corner at 8mph and hit the rear end of a boat on a trailer. The whole front of the car was crunched and the car is now a total loss and was totaled. The air bags never went off and if I were in the car with my two small children this would have been a different story.
My four year old daughter and I were in the car and while driving, the sunroof exploded. It was so loud, almost like a gunshot. A small amount of glass entered the car. I was driving straight, southward, near the osceola exit on I 55. There was absolutely no sign or evidence of anything hitting the glass. Weather conditions were clear and the temperature in osceola today was a high of 76 and low of 68 degrees Fahrenheit.
The contact owns a 2013 Kia Optima. While washing the vehicle, water was observed in the driver and passenger side headlights. The vehicle was taken to an independent mechanic where it was diagnosed that the sealant around the headlights was failing. The headlights were not repaired or replaced. The manufacturer was notified. The VIN was invalid. The failure mileage was 67,000.
While driving on a 2 lane road with my son and a friend, going about 25 mph on a clear day at noon, we heard what sounded like a gunshot come from the moon roof causing me to swerve. Once I was able to pull off the road and assess the situation, we found that the moon roof had "exploded" causing the entire thing to crack and remain cracking, causing tiny shards of glass to form. It was immediately undriveable.
Having purchased the car on 12/11/14 my daughter did not have much experience driving the car.... on December 27 she "lost control" of the car, and ran into the wall on a busy highway in Chicago. The accident occurred on a dry evening, and she emphatically states that she does not know how she lost control of the car, and that it was pulling to the left. The only rationale conclusion was that she might have had a tire blow out. That is, until a friend recommended I check the web, and check if others may have been or are experiencing the same thing. Although I had done my due diligence when researching the car e.g. recalls, known problems, etc. Prior to purchasing this car, I did not check specifics such as steering. Long of the short, two days after the accident and when I googled steering problems, this site www.carcomplaints.com/Kia/Optima/2013/steering/steering.shtml was one of the first to show up. I was amazed to find 35 complaints in reference to the same steering issue. After reading the complaints I am I convinced that this steering issue is the contributor to my daughter's accident. It is the only logical explanation other than a blow out. I think this may be a result of the steering problems associated with the 2013 Optimas. I wonder how many accidents or deaths it is going to take for Kia to admit something is not right and do the responsible thing? it sounds as though there needs to be a manufacturers' recall before a fatal accident occurs, if it hasn't already....
- North Aurora, IL, USA
Search CarComplaints.com for these popular complaint phrases...
The sunroof on my 2013 Kia Optima exploded out wards raining broken glass down on my heard. The car was not struck by any object and no cars were ahead of me on the road. There was a slight creaking noise and then a violent explosion leaving an up turned crater in the glass roof. The car is currently at the dealer and they deny any knowledge of problems with any sunroofs dispute the recall on similar roofs on other Kia and Hyundai models.
A D V E R T I S E M E N T S
- Elko, NV, USA