This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving on the highway approximately 65 mph the engine began to stall not allowing any power while pushing on the gas pedal. The service manager at Kia explained to me that they found a pin in the engine that was supposed to be R removed but never was causing this to cause major damage to my engine and head gasket.
I was driving on the interstate and my engine shut down without warning. I've never missed an oil change and all work preformed has always been done at dealership. I had it towed to the dealership. The dealership contacted Kia and they told them the engine was locked up. Kia told them to not investigate in the engine, just replace the engine. Dealership told me they will let me know how much new engine will cost. My engine(2.4L) falls under the class action law suit going on, but my car is not being recalled because it is a hybrid. I drive a 2012 Kia Optima hybrid.
I was driving and heard some knocking and smelled an exhaust like smell, after getting off the highway and stopping at a stop light, the car would not accelerate pass 25 mph when pressing on the gas pedal and would stutter & hesitate. I stopped for a diagnosis at the closest car shop. After their evaluation they thought it could be the transmission but since they were a oil change & tire shop they could not help. Since the car was drivable, I thought I could make it back home very slowly, I drove no more than an 1/2 mile and could not accelerate pass 10 mph. I parked the car and had it towed to another auto repair shop 3 miles away. Outcome, they resealed timing cover which included replacement of front crank seal, valve cover gasket and cleaned residual engine oil from engine. Also, resealed lower oil pan and replaced oil and air filter and cleaned residual engine oil. Even after this repair, they test drove the car and verified the car would not accelerate pass 30 mph and would stutter and hesitate. They informed me that it maybe the hybrid system. I went online regarding the hybrid system(still under the factory warranty of 100,000)and noticed a recall on the non-hybrid Kia Optima with my same experience. I had it towed to the dealership close to my house. The dealership performed a diagnosis and their findings were 'could not duplicate customer's concern at this time, there was no oil leak found on the engine and vehicle drive properly during road test.' My car has been sitting for over 11 months. I did take it to the dealership recently for inspection & emission, passed as car had less than 5,000 miles from last service. However, on the way home, 1.2 miles away, the hybrid system warning light came on 'safely stop and do not drive'. I put on the hazard lights and made my way home as I was half-way, the car has been sitting since. Please recall'make this right
The contact owned a 2012 Kia Optima. The contact stated that while the vehicle was parked, it caught on fire. The contact was informed while in her residence that the vehicle was on fire, by another driver. The fire department was called and extinguished the fire. The contact stated that the fire marshall informed her that the fire started in the engine. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.
- Columbus, GA, USA
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Since about 40K miles my steering has clicked, locked, and missed and has gotten worse to the point that I have almost been in a few wrecks from inability to control steering. A mechanic friend of mine told me there was a recall for this and to call Kia of chattanooga (who I purchased from) to look into it along with other recalls I may not know about before taking a trip accross country with my son. I have tried calling and the dealership hears recall and hangs up on me. I was able to leave one voicemail for the manager but was never contacted back and continue to be hung up on. My concern is mostly with the steering and possible bearings with engine. Steering will click even at a stand still, locks and misses while in motion rather badly. This has been happening since around 40K miles. Unsure of any other safety related recalls as I had moved multiple times and belive that is why I did not get letters.
Hi im from Canada but here except take our money governement do nothing, can you tell me why Kia Optima hybrid gas engine is not recall but non hybrid it is "?" make a quik research in goggle for engine seizure of Optima and sonata hybrid and in percentage of sale there is more engine broke in the hybrid. Is the same block engine and the issue is the same, conecting rod and cranckshaft seizure its the same parte number for all engine escept for the head. How much dead Kia Hyundai is waiting before to do something there is the same problem whit the theta engine but in recall nobody specified (hybrid so the stealer always defend herself by saying hybrid is non include in recall. How much accident do we need to do someting for this crappy engine. Mine do the same thing than the other at 60 mph I lost suddenly power and car stop in the middle of hiway its should not happen no mather the millage I dont understand why Kia Hyundai repair the non hybrid theta engine but not hybrid and ite the same engine block ecept for the fuel delevry system but the part who will broke is the conecting rod and its the same issue hybrid or not thank
2012 Kia Optima hybrid stopped running. Mechanic informed me rod bearings had went bad causing metal shavings to get into engine oil damaging the engine beyond repair. New engine is needed with only 60,000 miles on car. 2012 Kia Optimas have been recalled for this specific reason but was told hybrid is not in recall. This is obviously the same issue and defect does not matter if it is a hybrid or not
Steering sticks and you have to forcefully pull the steering wheel in the other direction to unstick it. Oil is burning with no oil leaks, no leaks in other fluids, no explanation as to where it is going but it is burning through a quart of oil every 7 days.
On Feb.14,2020 I was driving on the freeway going 65mph when my car stalled luckily I was able to get to the right shoulder of the freeway I try to restart the car nothing happen didnt click over every light was on the dashboard I had it towed to my house and try to start it twice nothing clicked over I thought it was the battery bought a brand new battery $153 and still nothing it no clicking over no nothing I believe my engine failed
I was driving on the road at 40mph when the engine just stopped. There was no noise and the vehicle lost control. I was able to avoid any serious body damage. All the electrical accessories would turn on but the engine stayed dead when I turned the car on. After leaving it over night parked on a residential street the next day same situation all electrical devices turned on but the engine wouldnt turn on. I had to get it towed to the dealer I bought it from in order for them to take a look at what could of gone wrong.
The contact owns a 2012 Kia Optima. The contact stated that while driving at 30 mph, approaching a stop light, the contact made a left turn and the vehicle stalled with the check engine warning light illuminated. The contact was able to safely guide the vehicle off of the roadway. The contact attempted to restart the vehicle with no success. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed nor repaired. The contact stated that failure was similar to the failure stated in NHTSA campaign number: 17V224000 (engine and engine cooling). Neither the dealer nor the manufacturer was contacted or informed of the failure. The approximate failure mileage was 118,000.
The contact owns a 2012 Kia Optima. The contact stated that when driving at 65 mph, the vehicle stalled intermittently and the engine and tire sensor lights illuminated while the failure occurred. The contact was able to move onto the road shoulder inspected under the hood and found smoke and within a moment the flames was under the hood and the vehicle was on fire. The contact stated that before the engine failure. The vehicle was taken to the dealer to doug smith Kia (495 w main street american fork, ut 84003 phone (801) 692-4390) to have NHTSA campaign number: 18V907000 (engine) performed. The contact also stated that a recall for under frame corrosion protection was also performed. The dealer checked the engine and was unable to see any problem with the engine and provided a free oil change, and replaced dip stick to the orange color. The California fire department extinguish the fire. The California state patrol department was also present a police report was not filed. The contact suffered smoke inhalation and scrapes from glass. The vehicle was towed to the contact home. The contact also stated that the air conditioning system did not work properly after recall was performed and caused the defrost system failed. The manufacturer was not notified of the failure. The failure mileage was 130,000. Consumer stated he lost everything in the car.
Driving approximately 60 mph on the highway and the engine seized giving me know acceleration. Vehicle was brought to the dealership and they found metal shavings in the engine that may have gotten loose very similar to the Kia Optimas that were recalled but the hybrid model was not recalled.
There are a few recalls on my car. An appointment was scheduled to go to greenway Kia in longwood, fl. However, upon arrival they tried to charge us for the diagnostics and stated that the recall is not valid without us paying for the diagnostics. Then they proceeded to advise us that the parts that we needed under the recall were not covered by the recall and that we would need to pay thousands of dollars to then mention that it would be easier for them and cheaper for us to just buy a new car. We decided to leave and try to do more research. I did call our mechanic he confirmed there were recalls for our vehicle. I then called another Kia dealer and they advised there were recalls on our car and that there would be no charge for the diagnostics and/ or repairing the car under recall.
I was driving my 2012 Kia Optima along highway 102 when it just stopped running pulled off the highway put it in park turn the key off try to restart the vehicle with no luck it would not start had it towed to an automotive shop and to our surprise they said that it was the motor due to the crankshaft boring and not being cleaned out properly we took very good care of this car had an oil change every 3000 miles from the dealers garage where we purchased it should be well-documented
The contact owns a 2012 Kia Optima LX. The contact stated while driving at approximately 25 mph. When the contact turned on the defrost there was a burning odor. The vehicle was then parked when the engine caught on fire. The contact called the fire department to extinguish the flames. The vehicle was towed to a junkyard. The dealer was not contacted. However the contact notified the manufacturer which they did not offer any assistance. The failure mileage was at 117,000.
I was driving the car at about 45 mph, and suddenly the check engine light, battery, and the oil light all came on at once and my car stopped moving. Thought it was the battery or the starter at first but now I'm pretty sure its either the engine got locked up or the wires in the car just burnt up.
The contact owns a 2012 Kia Optima. While driving 15 mph, the vehicle sezed without warning. When the contact pulled over to the shoulder of the road, turned off, and restarted the vehicle, it failed to return to normal. The vehicle was towed to a family member's house. The contact referenced NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified. The dealer was not contacted. The failure mileage was approximately 100,000.
I was on the interstate traveling at approx 70 mph changed lanes and when I went to accelerate the vehicle stalled lost power I coasted to the breakdown lane and attempted to start the vehicle. It would not start. I had aaa tow it to a hardings garage in fairfield. The technician said this morning the vehicle started but stalled as soon as he tried to move it. He told me that there was a Kia recall 17V224000 that applied to the engine so I got aaa to tow the vehicle to charlies Kia in augusta, me. They tell me that there is no recall on my VIN. Why would I have the same stalling as indicated in the recall if my VIN does not apply"?"
A D V E R T I S E M E N T S
- Savannah, GA, USA