This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front driver's seat bolts loosened and came completely off the track. This could have caused me to crash as the seat was no longer stable and shifted about the car until I could get to a safe location. If I had gotten into a crash I would most likely not survived as there was nothing that held me in the car despite having my seat belt on. The vehicle is at the dealership now. There were no warnings that this seat was malfunctioning and the bolts were loosening.
The car will not accelerate at a safe time frame. For example if I need to cross a busy street. I have to wait until there are absolutely no cars coming because when I accelerate my engine revs but doesn't move. I've been almost rear ended several times because the transmission will not go into gear. The engine will hit 8 or 9 thousand RPM then the transmission decides to catch and throw my head into the seat. Which if there is a car in front of me I have to be careful not to rear end them because of the sudden acceleration.
The drive and passenger seats are to low in this car. Almost had an accident because my wife who is 5' tall cant sit higher than the sideview mirrors, and they block her view. I test drove the car when we bought it, so didn't sit to low for me being 6' tall. This is a serious safety issue.
- Lancaster, CA, USA
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The front passenger seat is as low as it can go and there is no adjustment to heighten the seat. The vehicle is not cheap and you would think that the passenger would be able to adjust the height of the seat. Passengers can slide down easily with this feature/option gone. Not all passengers are under 5'10 and this is not good.
Front passenger seat is mounted far too low in all 2011 and 2012 Kia Optima cars. A passenger will easily slip under the seat belt and could be seriously injured. Kia usa has been contacted and refuses to acknowledge this design defect, although it has been noted repeatedly by owners of these cars when posting on Kia Optima forums online.
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- Farmers Branch, TX, USA