This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this new car in January and have had a difficult time adapting to the blind spots out of the rear window. The safety features of this car are amazing even with what I believe is 1 exception. The rear headrests of this car were designed too large. Even in the down position these headrests block nearly 2 thirds of the rear window visibility. Selecting safety over looks I've completely removed both rear headrests (they slide right out) and carry them in the trunk if passengers sitting in the rear request them. My suggestion is that Kia produce and retrofit lower sleeker headrests for the rear that are 1/2 as high as the current. Dealers could probably swap them out and Kia could reuse overseas if they choose. Please contact me via email if photos are needed but for the most part your department could look at any 2012 Optima and see what I see. Once again, this is an amazing car but I see this as a safety improvement / concern. Thank you
- Roselle Park, NJ, USA
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- Roselle Park, NJ, USA