I have noticed over twenty times that the trunk would open by itself. It would be found open after I get to my car or while driving it would just open up on its own. Last month my trunk, was shut, doors locked, we had a heavy rain that night and the next day I went out, and the trunk was open up all the way. The trunk flap was soaking wet and under it, there was a foot of water and Kia does not give you a tire when you buy a new one. It cost me $80 to get everything dried out and water removed. There is a problem with the trunk opening and the Kia dealer said that they could do nothing could be, done with it or the key that opens it told me. Kia said they could not fix the frequency for the keys and there are two people, which have different cars that their key will open my trunk doors and even turn on my lights. The trunk can be shut and you driving down the road at 55 mph and it will open up and block your view and it could cause a wreck if you are changing lanes.

- Tullahoma, TN, USA

Gas pedal would not work. Avis puts rubber floor mats over cloth floor mats that have hooks embedded in time to hold the factory floor mats in place. I did not know they had did this. Over the course of several hours of driving the rubber floor mat slid forward under the gas pedal rendering it inoperable; I coasted over to side of road and discovered the problem, pulled the rubber floormat back towards the front seat and it happened a 2nd time a few hours later where I lost complete use of the gas pedal so I put the rubber mats in the trunk. I reported this to avis. An avis rep says this is a standard corporate policy so they can save wear on the cloth rug style floor mats. I asked them to reexamine their corporate policy. I hope your Agency can review this practice and make a recommendation to avis. With all the issue surrounding car accelerator pedals and after market floor mats jamming them it seems they have taken leave of common sense.

- Southington, CT, USA