This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a clicking noise first heard in the steering wheel to where the steering box flexible coupler is braking apart inside the steering box. If this was not fixed it could be a total failure to where you could lose your steering all together. Kia is aware of this and is fixing it for free. Why isnt this listed on you site as a recall as someone's life could be in jeopardy over this issue.
While driving, steering column starts rattling. Gets worse going over bumps. Had steering column replaced 11 months ago. This week 7/1/8, the column started rattling again. Mechanic stated it might be a coupling in the column going bad again.
Their are numerous complaints I have read on this site about knocking and banging noises in the steering column. I now have this in my Kia Optima 2011 with 48K miles. Why is their no recall? it seem to me its a big safety issue so off the the dealer I go to empty out my wallet.
I was driving in highway in July 2017. The steering wheel was drifting and slippery. It was about 84,000 miles in it. So, I brought my car in Kia dealer. They showed me worn out steering coupling. I asked them to change steering coupling only but they changed whole steering wheel column and charged me $1,402. However, I found that Kia extended warranty for 10 years/unlimited mileage in 2016. I am not sure why they charged me for steering issue. I complained Kia motors America and sent all information that I have including the bills. They did not respond any letter yet. I like to have my money back. Another issue that I found in May 2018 was fast engine oil burn out. I was driving to work in highway and engine oil warning sign was blinking. So, I immediately pulled over and checked engine oil level. It was almost gone and so dark. The dealer just changed engine oil a few months ago and less than 3,000 miles driven after that. I filled up 3 quarts of blended engine oil and checked every other day. About two weeks later, it looks the level of engine oil was way lower (about 1 and half quarts were gone). I called the dealer that they said it was only engine oil burning issue not engine failure. They said it would not cover by recalls. I checked lots of complaining about engine failure issue from the internet. Based on that in many cases the engine oil burn out issue happened before engine failure. I strongly think that Kia should install new engine under warranty or recalls because I really concern about me and family's safety.
The contact owns a 2011 Kia Optima. While stationary and driving various speeds, the steering wheel made a loud clunking noise when making left and right turns. Snail Kia in greensburg, pa 156601 was made aware of the failure and scheduled the contact for a service appointment. The manufacturer was made aware of the failure and stated that there was no recall or service bulletin for the failure. The failure mileage was 99,000.
- Latrobe, PA, USA
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This happened twice.the first time my son was driving the car to austin tx on the freeway when the car shut off while driving about 60mph.the we had the car toed to a local mechanic and after he checked the motor we were informed the motor seized up.I purchased a used motor at a junk yard with 22,000 miles and the mechanic installed it. Dec.26 2017 we spent christmas in austin tx and was on our way back on I10 around sealy tx the motor shut off.I was able to start the car up again.I found a Kia dealer in katy Texas and decided to take the car there, it was about 8 miles away however we didn't make it.I stayed in the right lane driving really slow 55-60mph and there was a loud pop and then smoke the motor locked up.the car is at the Kia dealer but I am still waiting for an authorization to get he engine replaced,
The contact owns a 2011 Kia Optima. While driving 50 mph, the steering wheel shook uncontrollably. The contact had to reduce the speed to maintain control of the vehicle. The vehicle made an abnormal noise during the failure. While driving over bumps, the steering column jerked uncontrollably. There were no warning indicators illuminated. The vehicle was not taken to a dealer. The manufacturer was not contacted. The failure mileage was 78,000.
The steering wheel when you turn to either side has a lot of play before responding to turn the wheels and has a loud clanking sound like it's either engaging or slipping, and it gets worse each time I drive it, after talking with a few different mechanics and looking up similar issues the kids Optima has a plastic steering gear inside of the steering power box that is wearing out and gets worse and worse of course until you have no steering, I've found way too many people with the same issues and the his can not be ignored, a major accident waiting to happen when driving this car!!! I have went ahead and bought new tires, new brakes new front rotors new float pins for the calipers and the car aligned all four tires and nothing helps like I said it's the plastic gear in the steering power box, it has videos on line of this and why hasn't this been fixed??
My car recently started making an odd clicking noise in the steering. It gets increasingly louder and vibrates to the point that you can hear anything over the noise. I was told it might be an alignment issue but the mechanics insist it definitely is not alignment related.
I bought a 2011 Kia Optima from a dealer an it has a clean car fax.it has under 70,000 miles.how is this possible I drove it once on a 4 lane hwy an the steering acts as if it getting stuck there is a jerk in it.now I am horrified of this vehicle 12,789 $later less than 1 wk old.what do I do now " plan my funeral over a " clean car fax plz tell call
While sitting still or moving, the power steering develops hard catches that temporarily lock the steering wheel. This problem intensifies on rough surfaces, as well as the entire steering assembly will shake. These problems worsen as these issues progress with time. The only fix for this issue is to replace the entire power steering assembly $$$.
The contact owns a 2011 Kia Optima. While driving 65 mph, all the instrument panel warning indicators illuminated. The vehicle lost power and the steering failed. The motor seized up. The vehicle was towed to a local mechanic where it was diagnosed that the motor seized up. The manufacturer was notified and stated that the vehicle was no longer under warranty. The manufacturer stated that the parts would be free of charge, but the contact would have to pay for the labor. The failure mileage was 133,000.
The Optima is not even 5 years old - the steering wheel began making an odd noise when stationary when turned slightly left or right. Then, traveling on normal city streets, a loud noise could be heard coming from the steering column, even over slight cracks or bumps, and at low speeds. But now, the car's steering column is very loud and shakes violently at highway speeds - starting at 50mph. It is so loud I cannot hear the radio at all. I can no longer go on any trips with the car.
There's a ticking in my motor when first starting up N last about 5-10 mins afterwards and also a clanking and popping sounds in steering even worse when hitting a hole or going across intersections or railroad crossings steering slips some going down the road at various speeds
Our 2011 Kia Optima steering wheel started malfunctioning at about 78000 miles. Moves freely when it shouldn't, slightest bump and steering wheel jumps up an down and makes a loud clicking noise and effects safe steering. Can't find a recall, though I find this problem in numerous web searches. They gonna wait til people are killed or injured ( if not already) until they take repair action" ! I understand it's a $4 part with average around $600 labor to repair.who has that kind of money to fix their manufacturing problem" help please this noticed under normal conditions driving to work on normal main street.
Vehicle was accelerating at 60 mph on the highway when the engine shut off, no power. The vehicle had enough momentum to drift across the slow lane to the shoulder. Car did restart. A child was in the vehicle and thankfully they were not rear-ended. This incident happened a second time while accelerating and prompted with clicking noises under the dash. The vehicle was brought to our local mechanic who stated that the engine failure at 120,400 miles.
I purchased this car for my fiance in April 2016.in July 2016 we noticed a clicking noise in the steering wheel. This noise is unbearable. Theread is a lot of loose play in the stearing wheel and the car swerves from side to side as if you need an alignment. I took it to different mechanics but they really didn't know what it was.Kia said it wasn't a problem.yea it gots to be a problem if it's making a loud noise like that.this is a problem and I hope it doesn't cause anyone to get killed.they vehicle makes the noise when turning and it's so bad now it does it when you hit bumps in the road.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA