This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At approximately 97,000 miles, my car began to burn an excessive amount of engine oil. Being that my car had a warranty up to 100K miles, I immediately reported the issue to Kia. They continuously reported that they would need to evaluate the oil consumption at 1,000 mile increments. I reported my concerns in regards to the process possibly extending beyond the 100K mile limits of my warranty. I was informed that the engine recall would be an option if I exceeded 100K miles. Upon exceeding 100K miles, Kia reported that the oil consumption was the product of "cheap oil" and Kia would not be responsible for the excessive oil burn. After verifying that my most recent oil changes were performed by Kia, I was told that excessive oil consumption was no longer a provision of the recall.
Engine died while driving on public street and would not restart and within minutes fire in engine compartment. Destroyed front of car and damaged interior
Driving on interstate, out of nowhere engine light started flashing and engine seized, car lost all momentum, had no "get up and go" pushing on the gas pedal did nothing, going up hill was almost impossible. Took car to local auto shop, they could hear some noise but weren't sure what. Per invoice 7/26/19: Checked codes: P0011 a camshaft position timing over advanced, P00114 B camshaft position timing over advanced; P1326 engine damage alert for driver. Engine was noisey and ran very rough, oil level was low and black (we saw nowhere that it was leaking oil, no spots anywhere). Changed oil and add lucas engine stabilizer, engine quieted and runs much smoother. Clear codes, test drive, watch scan data. No codes, possible early stages of engine damage if codes return inspect timing chain and control devices. Took car home over the weekend drove less than 50 miles, Sunday 7/28/19 again, engine light came on and car had no "get up and go" and a very loud clanking noise could be heard. Took car to shop asap. Per invoice 7/31/19: Check cel light and loss of power, check fluids, engine has internal noise/damage; computer datascan, check codes, diag, P1326; engine damage alert for driver, recommend further diag eval, inspect lower end and timing chain. Auto shop contacted local Kia dealership, was told they warrant engines with these conditions. They have a number of vehicles waiting to be repaired already, suggested calling a dealer out of town for repairs.
Oil is disappearing no leaks!! when driving the car gets a vibration then you better check the oil. Everytime at least once a week we are adding at lleadt 3 or 4 quarts of oil. Seems to be several complaints on here same problem with Kia. This car is no longer safe for us to drive have an appt next week hope we get results
I was entering a highway, accelerating to get up to the speed of the traffic on the highway. I noticed the car wasn't accelerating like normal and a short distance after entering the highway, my engine failed. The battery and oil pressure lights came on and then the check engine light. I pulled over to the shoulder and tried starting my car. It would start, but would die again every time I got to about 20 mph. I got it into a garage, where they looked at it the next day and couldn't find anything wrong with it. I continued to drive it but the next day, the oil pressure light flickered a couple of times as I was driving. I checked the oil level and it was nearly empty. I looked to see how many miles it had been since my last oil change and it was about 1,500 miles. In all the times I've had my oil changed, no one has ever told me the oil was low. There were no oil drips on my garage floor. It seems to be burning the oil in the engine. When I added 3 quarts of oil, steam was coming out of the opening even though I only drove approximately 1 mile.
- Minnetonka, MN, USA
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The vehicle was moving and started to shake and check engine started flicker and heard rattling. The car then started to slow down and jerking. I've read about several recalls invovling 2011-2015 Kia's having engine recalls but my VIN has not had a recall for my car, which I am very upset because my impression of Kia is reliable up to this point. I have kept up with all my maintenance such as regular oil changes and performing diagnostic test to ensure my vehicle is running smoothly and safely. I hope you guys can resolve this issue and make a recall for my engine faulty, which is estimated at 6K to fix.
The coolant sensor in my car is reading that my coolant is -38 degrees. My transmission also shifts extremely hard to where you are jerked either forward or backwards. This happens when shifting to and from park and while driving.
The contact owns a 2011 Kia Optima. While driving approximately 40 mph, the engine seized and all the warning indicators illuminated on the instrument panel. The vehicle was towed to sussman Kia (1940 jenkintown rd, jenkintown, pa 19046) where it was diagnosed that the failure occurred due to lack of maintenance (oil changes). The contact received a recall notification for NHTSA campaign number: 17V224000 (engine and engine cooling); however, the dealer informed the contact that the engine was alright in January of 2018. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
Bought the car January of $2018.28 days of having the vehicle and I got a flat tire and come to find out my strut was never properly installed and thats what popped my tire.dan obrien tried to deny having a warranty to fix the car saying it was my fault.it was covered under warranty. I had to buy the new tire. When the recall for the engine came out, I took my car right in. They passed it. In September while driving home from my daughters 2 month appointment the car just lost all power and my engine light came on & car would not start daughter was present.engine had locked up they replaced the long block under the SC147 recall 11/30/18 recall SC165, ECU upgrade. On 2/11/19 I had the inspection for recall SC172 car passed.3/21/19 no warning engine light came on & stayed.P1326 engine code car went into limp home mode, daughter was present. Engine light flashed, got towed.3/26/19 Kia told me it was due to the previous recall, it was my knock sensor. They replaced under warranty.5/22/19 front right side wheel bearing went bad, Kia wouldnt cover, same side strut issue occured on.6/6/19 I went to accelerate on bypass and lost all engine control, I was able to coast. No warning lights came on.put in park, oil light, battery & eps came on & off. Turned car off & on.car would drive but with hesitation and little power.6/8/19 I went to accelerate on bypass and car lost power. 6+ cars behind me, my car blocked the road.restarted car, went to take off and the car began to vibrate jolt and I couldnt get out of the way, I had to go into the other lane because I was blocked.steering wheel locked up, brakes lost power & I almost hit the guard rail.daughter was present. 6/10/19 Kia told me it was my throttle body sensor not covered. Bought car with over 79K, now around 101K.im scared for my daughters life & mine it will catch on fire at anytime with all the symptoms.
The contact owns a 2011 Kia Optima. The contact stated that while driving approximately 65 mph, the vehicle suddenly stalled. The contact indicated that smoke was present coming from the engine compartment and the engine could not be restarted. The vehicle was towed to the local mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer (unknown) were notified of the failure. The contact mentioned that the vehicle was tested prior to the failure under an unknown recall for the engine seizing but she was informed by the mechanic that her vehicle did not have the risk of a failure. The failure mileage was 100,000.
The contact owns a 2011 Kia Optima. While driving 80 mph, the oil light illuminated and the contact heard a load clunking noise. The engine seized and the contact was able to pull the vehicle over to the side of the highway. The vehicle was towed to an independent mechanic who stated that the vehicle was included in NHTSA campaign numbers: 18V363000 (air bags) and 17V224000 (engine and engine cooling). The contact was the original owner and did not receive either recall letter from the manufacturer. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 109,000.
Car stalled while driving on a busy highway, lights on dash came on, we coasted of the road. No warning, no engine light no oil light, nothing. Had to have car towed home. Engine seized up.
The contact owns a 2011 Kia Optima. While driving on the highway, the engine power reduced and the vehicle shut off. The vehicle was unable to restart. The vehicle was taken to koons Volvo cars owings mills (9610 reisterstown rd, owings mills, md 21117) to be repaired per a manufacturer recall for the engine, but the remedy failed. The vehicle was not able to be safely driven. The manufacturer was notified. The failure mileage was not available.
As I was entering an intersection and beginning a left turn my car with no warning began to buck and surge with no motor power and an oncoming car at my passager side door. We were fortunate that the oncoming driver was very alert to my car no being able to move and missed my car. We were able to limp the car under very reduced power and still, no warning lights came on. As we pulled into the closest parking lot and stop I put the car in to park and it completely died. The car was towed to the Kia dealership twice due to Kia giving bad information.
While driving my car for about 5 mins going about 40 miles I heard a loud noise and it wouldn't stop. Turned car around drove back home and come to find out I had total engine failure. There was no signs nothing to indicate something was wrong. About 3 years ago my turbo went out too. My husband does our oil changes so when I took it to Kia dealership they wanted to see receipts which we do T have so my turbo replacement was not covered. Spent about $4000 to replace. I'm so done with this car! I just finished paying for it last year 2018 and now this.
The engine started consuming large amount of oil 10 months ago when it was about 170,000 miles in it. That is, the oil goes below the low mark when the car is driven about 800 miles after the oil change, and keeps going down to the empty level when the car is driven about 1,200 miles. I also hear of rattling-like sound when accelerating. I have to check and add oil every 500 miles. I was recently told that this issue may lead to the fire on the engine and noticed that Kia recalled regarding this similar issue for many other cars. I didn't see any signs of leaking when I checked several times the floor in a spot where I parked. I'm not sure if this was related, but the engine died, about 4- months before I noticed that the engine started consuming oil, when I drove up hill. The car was towed in to a Kia dealership in that area, and what a technician said is that there was a problem with fuel line or pump. They charged $700 for this job.
The contact owns a 2011 Kia Optima. In 2017, the vehicle was repaired per an unknown recall regarding metal debris that was left in the engine, which constricted oil flow to the vital parts of the engine. While driving, the oil light illuminated and there was a pinging and knocking sound coming from the engine. The contact had the vehicle's oil changed, but the noise continued and the vehicle stalled. The contact took the vehicle to an independent mechanic who diagnosed that the engine needed to be replaced. The dealer and the manufacturer had not been contacted. The failure mileage was 130,000.
The contact owned a 2011 Kia Optima. While driving 25 mph, the contact smelled a burning electrical odor. Seconds later, black smoke appeared and flames rose from the hood. There was no warning indicator illuminated. The contact was able to coast the vehicle to the side of the road and exited the vehicle without injury. The vehicle then burst into flames. The fire department extinguished the fire. A police report was filed. The vehicle was destroyed and towed to a tow lot. The cause of the failure was not determined. The dealer was not contacted. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 86,300.
I am driving through an intersection and just as I get through, while still in motion, all the lights on the dashboard flashed or turned on. I lost complete control of the gas pedal, lost power steering, and I was forced to pull off into a parking lot where I couldn't get to a parking spot and was left stuck at the entrance of the establishment. I put my car in neutral and pushed it away from the entrance after trying to turn it off and start it back up several times. I was forced to call a tow truck to get towed to my repair shop and the diagnosis was that the engine blew a bearing and will need an engine replacement.
A D V E R T I S E M E N T S
- Lawrenceville, GA, USA