This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving our 2011 Kia Optima on I-185 at highway speed, the vehicle suddenly had unresponsive accelerator and had decrease in power. Gauges were all normal range, no warning or indicator lights illuminated. I pulled over to the highway shoulder to clear traffic and placed car in park. Immediately light gray, then black smoke poured out from the hood. My wife and I evacuated the Kia just before the front of the vehicle was engulfed in flames. The engine had been replaced in Sept 2021 due to a previous recall, and up to this incident the Kia performed within normal parameters.
I was driving out of town and when I went to accelerate and the engine had seized, the brakes had locked up and I lost power steering which almost resulted in an accident. On the dash was showing the engine, oil, and esc light, which were not on the dash before and there was nothing wrong or weird going on with the car prior to the first incident to even indicate that something was wrong. Had to get the car towed home then realized there had been a recall on the engine. Contacted the kia manufacturer and they had towed it to a kia dealership where they replaced the engine. Waited 2 Months to get my car back, the dealership let me leave with the ABS and Eps light on the dash, and couldn't give me a reason why the lights were still on. I had it for 3 days, it drove okay and now it no longer drives nor does it start. I was stranded because the car wouldnt start again giving the same issues as before the recall repair was done, with only accessories turning on. On the dash it only shows Engine, Oil, Eps and battery light. Found the Serpentine belt already coming apart and misplaced, found strips of the belt laying in the bottom of the hood. Also had found out the entire engine block ROCKS BACK AND FORTH while car is in motion. If I had driven the car any longer the belt would have completely snapped and would most likely result in an injury or worse. With the Engine movement that is also going to cause other damages to the car and more safety hazards. I have not even known about the engine recall on this car until after everything happened and when the car was purchased no one had notified me in anyway about the recall. Now they refuse to cover towing costs back to the dealership because the "5 year warranty had expired" When this in no way is my fault. Second incident was Oct. 17th 2022.
My 2011 Kia Optimas engine light started flashing and the car lost all power and had no RPMS over 1000-2000. I took it to the dealership where I was told it had a code P1326 and they replaced a knock sensor. The same day that I picked my car up from them I was going down the interstate and it shut completely off and wouldn-??t crank. I had it towed back to the dealership where they said I would most likely need a new engine. A few days later they call and say the engine won-??t be covered under the recall because of some hose they claim was leaking for the cooling system. They said it now had a blown head gasket which I-??m not sure how because it never ran hot. This is absolutely ridiculous for customers to deal with so many delays and problems just to get the repairs on their vehicle that Kia has agreed to make. If my vehicle needed a knock sensor then obviously the damage to the motor is because of faulty manufacturing of parts and I shouldn-??t have to pay for a new motor!
[XXX] While driving my vehicle it looses power and becomes inoperable at any time and any speed. The brake, engine and oil lights come on simultaneously and there is no longer power to the gas pedal. The vehicle then has to coast to safety off of the road. This is extremely hazardous and could potentially cause an accident. When applying the brakes during this time it makes a grinding sound as if the emergency brake has been engaged. My vehicle has been to the dealership and numerous of time but they say it-??s not a problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Bowie , MD, USA
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I as driving on the highway and all of a sudden the car would not accelerate. The engine light, oil light, air bag lights etc. all turned on. The speed quickly dropped but I was able to to move into the safety lane. The card finally stalled and would would not start. I tried turning it back on, but the engine would not crank. The lights, radio, AC would still turn on, but the engine would not start. I have maintained it's scheduled maintenance and I was under miles until it's next oil change considering I had just changed it a month ago. I took it to get checked and was advised there was no oil and the engine was seized. I never received a warning the oil pressure was low. My car is over the 10 years and/or 100,000 k warranty as it was purchased 8/2011.
When accelerating in traffic car will completely shut off for about two seconds. This kicks off the traction control and power steering is lost. This did not start happening untill the engine was replaced in June 2021.
On NOV. 26TH 2021, I was driving my car and upon trying to accelorate, my car felt as if it was about to stall out. I pressed the gas and I barely moved. My engine light went on immediately and it's constantly flashing now. The cars RPM's do not go past 1-1/2 RPM's. I can not pick up speed like before, like I should. My car now hesitates and I'm scared to drive it. I feel that it's dangerous cause I can not keep up with traffic. I found a RECALL letter that I have from July 12, 2017 in which I took it to the dealer at that time I received it. I alo found 2 other recall letters ( see pics ataached). I guess at that time when they checked it nothing was wrong BUT now I am having an issue and I feel it could be related. The recall number is: 17V224 follow up letter of one of the recalls. The recalls prior to that does not have a # on it: it states: ENGINE CONNECTING ROD on of the recalls. I'm hearing some knocking but it just happened and I havent driven it since Nov. 26th. a.m.The code that comes up as P1362, knocking sensor and can be a number of other things. And everything I read says the KNOCK sensor detects vibrations indicating an onset of excessive connecting rod bearing wear. and can severly damage the engine. I'm very concerned and I feel that this recall back in 2017 is now happening to my car. I have uploaded the recall I have in my possession. According to William Garcia( Billy ) the service guy I always usually worked with at Gunther Kia, all of my recalls were checked and soem weere fixed. These particualr ones he said were done and or checked but nothing was repaired as you'll see in my history of service on recalls with them.
I pulled out from a parking lot into traffic and not less then 5 seconds later the car sputtered once and then completely shut off in the middle of traffic. I was able to coast into the bike lane but was in fear that I would be rear-ended and possibly might incur injuries or harm would be caused to others due to the the manner in which I had not control or could prevent an accident occurring. The vehicle was towed to a mechanic and was diagnosed on with Engine Failure/Engine Lock Code P1326 w/ Internal Kia Code SC147. The vehicle will not move. There were no warning lamps, messages or other symptoms that would indicate engine failure and risk of a possible accident.
The contact owns a 2011 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and had seized. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 120,000.
On May 28th I was on my way home and out of nowhere my steering wheel locked up and the car died while in motion. A week later we notified Kia about it and they had me tow my car so they could find out what was going on with my vehicle. We waited 12 days to find out was wrong with it and they told us the engine was seized and we had just found out that they had a recall for seized engines. After finding that out we tried to get the vehicle fixed through them and they told us that they could not fix it because it doesn-??t no longer have an warranty and that they sent out an report about the recall on my car. We never received any information about a recall and we bought the vehicle March 2020. We have been making phone calls to Kia and they denied to fixing my vehicle.
Safety: It appears the vehicle in question has had Engine, Electrical, and Driveability issues within less than 8,000 miles of it being on the road the First record of this vehicle show's one owner, purchased not from a Kia Dealership but a third party. The Carfax history showed there has been a driveability issue an ECM Module has been replaced twice" less than 30,000 miles" It's Believed that the warranty or millage has been used as a reason to deny repair and or Because as the Recall on the engine states it is undetermined as to what is causing a malfunction but it has or will result in fire. This becomes a liability for those who offer works on the vehicle. Something within the vehicle is without warning causing the vehicle to randomly fail while descending from 65-85 miles an hour. There are also sudden jerks that randomly accrue. rendering the car hard to maintain direction. Imagin a first-time driver attempting to handle this on a busy Highway in Texas - The day we acquired the car we took it to KIA to do a full inspection - oil change, etc- The report given was that there are no problems identified but a computer module may need to be changed. We also asked that they give us an appraisal it was at that point they said that the car had a salvage title. Which the seller who sold it us ARELLANO AUTO SALES sail the title was clean. Last year a recall on the engine was issued. the insurance company determined the vehicle a total loss since how the car was branded a lost because it appears Kia refused to Fix the car, While everyone else says they can't recreate the issue for fear of liability. So here are with a car that has an undetermined engine issue that causes other electronics to malfunction. The vehicle has been seen at KIA dealerships according to the carfax. It's been seen. By two other service facilities and all have come up with something that may needed to be service while nothing has fixed the car
On January 4th 2021 my car stopped while I was driving. I had it towed to the auto repair in my city and they informed me my engine had a recall on it. The auto shop then informs me they don't work on engines send it to a Kia dealership ship I did that. Now the Kia dealership tells me there was no recall didn't explain much say you just needed an battery and the front O2 sen-or replaced I paid the $450 the car was up and running I didn't think nothing else would go wrong. March 19 2021 my car stops again while driving get it towed to the repair in my city they say I have a bad engine that was all the help they could give me. Now May 3 2021 my car is currently down it's not in the auto shop at the moment because the only thing the auto repair shops was saying is this would cost me $4500.in January I was informed I had a recall on my engine.
2011 Kia Optima. Consumer writes regarding engine safety recall. The consumer stated there were discrepancies concerning the recall. The manufacturer advised that the consumer would be responsible for the inspection fee. The consumer stated the oil leak had not been corrected.
The contact owns a 2011 Kia Optima. The contact previously received notification NHTSA campaign number: 17V224000 (engine and engine cooling). The vehicle was taken to bert ogden mission Kia (2307 E expressway 83, mission, tx 78572) where they inspected the vehicle and found no fault with the engine. The recall classification was then removed from the vehicle and the vehicle was returned to the contact. Months later, the contact stated that an abnormal knocking sound was coming from the engine. There was no warning light illuminated. The contact also stated that the knocking grew louder, and the vehicle would stall upon acceleration, without warning. The contact called the same dealer and was informed that they were unable to assist him since the recall was already serviced on the vehicle. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 60,000.
The engine seized. Ive been waiting for this recall. Kia has had tis vehicle for a month and I can't seem to get the approval for the current recall. It was in motion driving at 30 miles per hour smoke came from the engine and never turned on again.it was 300 downtown salt lake city. A city street. We had the vehicle towed home. The dealership seized the engine and quoted us $6500 to fix the entire car. Replace the engine.
I did a oil change on the car after that the oil just kept leaking. I had to put 2 to 3 quarts of oil in every week. Then on my way home from taking my daughter to her appointment the car shut down on me on the highway with a semi behind me which almost hit me. I don't dive it anymore I got another car because of it.
A D V E R T I S E M E N T S
- Jersey City, NJ, USA