This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Kia Optima. The contact stated while driving at approximately 35 MPH, the vehicle was making an abnormal knocking noise and then stalled. The contact stated that the battery and check engine warning lights were illuminated. The contact was able to restart the vehicle. The contact drove the vehicle to an independent mechanic and the vehicle stalled several times while driving to the mechanic. The mechanic had diagnosed the vehicle and determined that there were metal shavings in the oil pan and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 152,000.
This car was purchased in March 2010 and had only 2400 miles on it when the oil pump failed. It took citrus motors in Ontario, ca almost two weeks to acquire the part and replace it. Updated 01/20/11
- Claremont, CA, USA
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- Houston, TX, USA