This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Formal complaint against enterprise and Bridgestone/Firestone regarding improperly maintained and defective tire(s) on a 2008 Kia Optima rented from enterprise rent-A-car, September 2008 that resulted in catastrophic tire failure accident. The consumer also stated injuries were sustained from the accident. Called consumer to see if there was a police report and the number of injuries. Left consumer a voice-mail stating her complaint has been forwarded to the appropriate department. 05/10/11
- Baker, LA, USA
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- Va Beach, VA, USA