This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
have taken my kia to halleen kia sandusky dealership for safety recall driver air bags, and to assess my subframe. was turned away because they said the subframe of my car was too rusty and they "didn't feel safe letting their technicians do repairs as per safety recalls" and would not investigate the cars subframe.
This car have a Warranty Extension for OCS Sensor Mat. Warranty extension dated June 2016 Airbag light was first turned on in August 2020 Went to the dealer and said it was related to seat buckle and got it fixed Airbag light again turned on in August 2021 Went to the dealer and said it was related to clock spring and that the driver seat needs to be replaced, which would take time and did not get repaired In November 2021, the airbag light got turned off by itself I am very concerned whether the air bag for my car is really working.
I had my airbag light turned on last year and the dealership fixed the issue. Within a year, the airbag light got turned on again and now they say that it is related to the clock spring and is not covered in the extended warranty.This is a part that should not fail and very important for the safety and security of the driver and the other passengers.
I was driving southbound on sepulveda blvd on Sep 6 at 0800am and I was over halfway through the green light when I was struck by a Toyota making a left turn on a green light who did not yield. The driver [xxx] struck my car on the front and left driver bumper and fender causing extensive damage. He failed to yield, lied about it and the front and side air bags did not deploy. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Los Angeles, CA, USA
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Kia recalled Optimas up until January 2008 for faulty clock spring. I have a Kia Optima that was built in March 2008. I just paid almost $500 to replace the clock spring because my month and year was not included in the recall. Why did Kia stop the recall after January 2008 when there were still 2008's with clock spring issues. I started my car and the airbag light would not go off. I took it to the dealership and was told I had a bad clock spring. I'm sure these things do not wear out being they are associated with the airbag system.
Our son vehicle was driving on a 1 way street and crossing the 4 corner intersection on a green light when he was hit by a 2018 Chevy trax running a red light. The rear passenger door was hit hard, which caused the car to spin, 3 tires were blown, the rear axle was broken and the car was now facing the opposite direction. During this process his air bags (front, side) did not deploy, which was one of the reasons for purchasing the vehicle for safety. Now the other vehicle which hit him had front end damage, but only his side airs deployed. Based on the impact and body damage the vehicle was considered totaled.
The contact owns a 2008 Kia Optima. The contact stated that the air bag indicator did not register when the passenger seat was occupied. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.
The contact owns a 2008 Kia Optima. When the ignition was turned to the on position, the air bag warning indicator illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the seat track failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
Takata recall airbag light for front passenger was illuminated. Took it to dealer who put it on diagnostic unit for $95 & got light to go off for now but stated that the seat would need to be replaced to repair it at a cost of $1700. Apparently this particular vehicle was not listed on the recall. Owner has the bill for this dianostic service & estimate.
The contact owns a 2008 Kia Optima. The contact stated that while driving at approximately 85 mph, the driver lost control of the vehicle. As a result, the contact went into an embankment and crashed into a telephone pole. The air bags failed to deploy. A police report was filed. The driver sustained minor injuries and the front passenger was killed. The vehicle was towed to a police impound lot. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.....updated 12/30/15
The contact owns a 2008 Kia Optima. The contact stated that the air bag warning indicator illuminated. The dealer stated that the clock spring assembly for the air bag was damaged and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 93,000. Updated 02/05/16 the consumer was informed, the vehicle was one month out of the covered date. Updated 03/01/16.
Airbag light remains on. Took the vehicle to a repair shop which diagnosed passenger seat sensor is bad. Must replace complete seat bottom and track at a cost of about $1700 usd. The airbag light was reset, but I was informed that if anyone sits on the passenger seat the system will trip again and not be active. I investigated online and found this is a common problem, and this was confirmed by the Kia dealer parts department counter person. This should be a safety recall and not a repair for the customer to finance.
The contact owns a 2008 Kia Optima. When the vehicle was started, the air bag warning light illuminated. The contact stated that the air bag warning light remained illuminated even with an occupant seated in the seat. The vehicle was taken to the dealer for diagnostic testing. The vehicle was included in NHTSA campaign number: 12V014000 (air bags), but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,233.
The contact owns a 2008 Kia Optima. Upon starting the vehicle, the air bag warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the occupancy sensor was defective and the front passenger seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.
Wife was coming back from walking the dogs in the park, at the park she was feeling dizzy, when she sat down in the car she was feeling better. As she was driving home, she passed a school and saw the sign to slow down. After that, she blacked out and she woke up after the accident, in a ditch on the other side of the street. She had hit a fence then head-on into a tree. The whole time all the air bags didn't deploy. The air bags not deploying is the reason for this complaint updated 05-27-15.....updated 06-12-15 updated 06/23/15
The contact owns a 2008 Kia Optima. While the vehicle was parked, the contact was unable to change gears without warning. The vehicle was towed to an independent mechanic for further inspection. The vehicle was not included in NHTSA campaign number: 12V014000 (air bags); however, the clock spring assembly failed. The mechanic indicated that the part was on backorder and that the clock spring needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
I noticed that there was a recall for 05 thru 08 on the clock spring in the front airbag. My airbag light came on and I guess mine is not covered. I took it in and they said mine was not covered under the recall but it was the same problem. Why if this is the same problem isn't it covered. I guess there needs to be an injury or death before its covered.
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- Boaz , AL, USA