This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Kia Optima. The contact stated that the front driver and passenger side head rests were designed with an interior bar covered by fabric. Over a period of time, the metal protruded and caused discomfort. The vehicle was not diagnosed or repaired. The approximate failure mileage was 70,000. The VIN was unavailable.
- Falls Church, VA, USA
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- Falls Church, VA, USA