This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Kia Optima. The contact stated that the door latches on both the driver and passenger side were not functioning properly; the contact was unable to open the doors to get in or out of the vehicle. The vehicle was taken to an authorized dealer who stated that the latches needed to be replaced. The contact called the manufacturer who stated that she would be responsible for repair costs. The consumer also stated the cv joints needed to be replaced, but the parts were not available. Updated 02/16/11 updated 3/8/11
While turning in either direction there was heavy vibration in the steering wheel. The consumer also heard a loud clicking noise coming from the front end of the vehicle. Dealership/mechanic informed the consumer that the problem was due to constant velocity joint failure. Dealership mechanic did not resolve the problem.
- Hartsville, SC, USA
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- West Harford, CT, USA