This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was involved in a crash on Nov 02. I was broadsided by a truck (F150 type veh.) in an intersection. As a result, my roof bowed and the entire drivers side from wheel well to wheel well was caved in like a half moon. The frame was pinned up against the drivers seat. The seat belt did not lock but released me and none of the air bags deployed. I suffered back and neck injury and was transported by amubulance to a nearby hospital. The vehicle was in storage. I contacted the manufacturer numerous times as did my attorney. All we received was the run-around for approx. Six months. No return calls, excuses, unable to get a release to have a Kia auditor look at the car, etc. My insurance company and my attorney sent them the release twice and still no response. Consequently, I deployed overseas (military) and upon my return found that the car had been disposed of (destroyed). I still suffer from my injuries and my attorney is still handling my case.
- District Heights, MD, USA
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- District Heights, MD, USA