The car has not been fixed yet. Kia have been denying that there is a problem up until April this year, when I took it to a different dealership and they notified Kia. It has been waiting for them (Kia) to decide what to do - there are heaps of these Niros around the world with the same ticking sound. Most people think it is just the virtual engine sound - however, it is in fact the motor and reduction box destroying themselves. It's probably due to faulty bearings or unbalanced electric motor. Kia won’t say.

What they do is to replace the mounts then the reduction box and then the motor one piece at a time, in the hope that the warranty runs out and then the owner will pay. My car has been waiting in a Kia workshop for the last 4 months waiting for a reduction box because Kia say that there are no spares available in the world and I will have to wait until they build some more. That’s not the worst because the other Niros around the world then need a new motor and once again the owner waits.