This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact recently received a recall notice that stated that parts were now available. The dealer was notified of the letter but stated that parts remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact's husband owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, there were exhaust fumes inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The VIN was included; however, parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact was referred to the NHTSA Hotline for assistance. VIN tool confirms parts not available. The failure mileage was 10,500.
The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine and Hybrid System warning lights illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic clutch actuator. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The VIN was included but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact was referred to the NHTSA Hotline for assistance. VIN tool confirms parts not available. The failure mileage was 60,000.
- Levittown, PA, USA
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Kia issued a recall warning dated September 29, 2023 regarding a fire hazard in our car. The recall stated that remedy was not available. After two months of no remedy from Kia and failure of Kia's Customer Care Center to respond to our requests for help, we went to the Kia dealer in Van Nuys, California to inspect the car to ascertain if it was still safe. The dealer refused to inspect or take any remedial action. To date there has been nothing from Kia to correct the problem. However, the 2023 and 2024 Kia Niro Hybrids do not have the fire hazard problem; these years were NOT in the recall warning. Kia should have offered a remedy by now since the problem was obviously corrected in the next two years.
I have now had 8 instances of the Low Power warning coming on while driving, which reduces available power, and when coming to a stop, car cannot go forward. This has happened at highway speeds as well as city street speeds. This happened 4 times on a 50 mile drive today, creating a very dangerous road situation. I now feel the car is unsafe to drive, as an accident is waiting to happen. I have contacted the dealership where car was purchased and am waiting to hear back from them.
Vehicle enters power limited (turtle) mode randomly. While driving under normal conditions, with ample battery charge and range, the -??turtle mode-?? warning indicator chimes. Sometimes it is brief and no noticeable power loss is experienced. However, often power will be lost and the vehicle must limp off the road to restart if it doesn-??t resume on its own. This problem arises at varying speeds and ambient conditions. Our safety is at risk because you never know when it will happen. Losing power on the highway and making an emergency stop is clearly a safety hazard. The dealership has not been able to replicate this problem.
On four separate occasion I shifted it the car into park and a car computer did not register it in the correct mode. Video of lst event upload to Google photos https://photos.app.goo.gl/Ty4AYfnUiF9EX6oE6
After putting the car in park on a moderate slope, I exited the car and about 2 seconds later, as I was connecting the charger, the car rolled backward 4 feet before coming to a stop. I immediately confirmed that the car was in park. The parking brake was* on. (Or at least, I did not manually set it- I don't know if this car activates the brake automatically when in park.) The right front wheel was on ice. All other wheels on bare gravel. The temperature was 36 deg F. This is an EV, so it may have some sort of event recorder built in. If so, look at roughly 9:10 EST on 2/10/22. This is a short-term rental from Enterprise, so I'll set the parking brake manually for the remainder of the rental and report it to them on return. Contact them if you want to inspect it. The registration lists the owner as "EAN Holdings LLC"
When the KIA is shifted into "park", it will sometimes roll forward or backwards until the brakes are applied by the driver. This doesn't happen all the time and we have not figured out a way to predictably reproduce the results, but it happens a lot. My wife is the primary driver and I have only driven the car about 10 times. It has happened to just me twice in that time frame. It's such a common problem that we have started trying to routinely activate the emergency brake, as the transmission is not reliable in shifting the vehicle into park. During one incident, my wife forgot to use the emergency brake after shifting the car into park. She got out, the vehicle began rolling in park and her leg almost got ran over in an attempt to stop the vehicle. We have taken the car to Mike Miller KIA in Peoria, IL, but they were unable to reproduce the results, so did not take action to fix the vehicle. We have also reached out to KIA on this issue and are awaiting a response. A quick Google search indicated that KIA is not exactly reliable safety-related issues, so I wanted to be proactive in exposing this potential vehicle hazard.
A D V E R T I S E M E N T S
- Gaithersburg, MD, USA