This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The chrome colored plastic strip that runs along the dash reflects the sun into your eyes and is blinding. Sometimes I have to drive with my hand blocking the beams of light because it-??s that blinding. This happens mostly in the summer but has happened in other seasons. I was going to paint it or put stickers on it to block it although my car is a rental and don-??t want to void anything so I drive with my hand blocking the reflection.
The dash chrome trim running across the dashboard reflects the sun and blinds the driver. It is so reflective it makes driving almost impossible. This needs to be addressed by Kia as it blinds the driver bad enough that it's only a matter of time till this will cause an accident that will cause harm or death of the cars occupants.
I have tried to contact several dealerships to have it inspected, but they have as of yet (4 days later) not contacted me to get anything set up. We have collectively called 15 times, and they continue to tell us that a "service advisor" will call us back. Because of this, it has not been inspected yet, though we have tried. We plan to just show up and demand it be inspected, without appointment. The concern is that the crack continues to grow, and we are worried if there is a collision that it would cause our safety to be in jeopardy. According to the dealership, this issue has not been seen elsewhere, although several different models in different years have reportedly had a TSB put out for this issue (according to customer service at Corporate Kia on the first day of the issue). There were no other issues indicating that this would happen prior to my seeing the crack. Two weeks after the purchase of the vehicle, the windshield developed a crack coming from the drive side corner. When it was first noticed, it was only 3 inches long. It wasn't noticed at first because it began below the black portion of the windshield near the base. It wasn't until it extended up into the visible portion that I noticed it. But it has continued to grow over time just sitting in garage. Four days later, it is 15+ inches long. There was no collision to cause it (no rock, bug, hail, etc). A small chip has also begun to form at an area where the crack took a turn, I suspect because that's a focal point for the pressure.
- Pataskala, OH, USA
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- San Leandro, CA, USA