This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my 2019 car on December 2020. When the car is stopped, and I start forward, the car jerks and make a loud noise. This happens to me randomly, but once very 15 stops in average, about once every 2 days. I went to an online forum of Kia owners and it seems that the problem comes from the wrong transmission fluid being put into the car during production. There is a Kia technical service bulletin that deals with changing the transmission fluid at https://static.NHTSA.gov/ODI/tsbs/2020/mc-10174520-0001.pdf but when I called Kia usa, they told me that it is not associated to my VIN. I have been 5 times to 2 different Kia dealership and it's still not fixed because they had difficulty reproducing and diagnosing the problem. But the second dealership told me that he was able to reproduce the issue once. I took 2 videos (inside and outside the car) of the problem, where one can hear the loud noise.
Ongoing issue: Randomly from a complete stop, upon acceleration there is a loud clunking noise. As if I am being rear-ended. Possibly the transmission. Happens more often in cold weather when the gas engine is in use more.
The contact leased a 2019 Kia Niro. The contact stated that while driving at 30 mph with the accelerator pedal depressed, the vehicle stalled without warning. The failure was experienced twice. The vehicle was taken to kaearny mesa Ford Kia dealer (7303 clairemont mesa boulevard, san diego, ca 92111, (858)560-6965, and the vehicle was test driven however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200.
When I was going to la using 110 express lane. Car stop unpredictably totally and I parked the car left side 110 express lane. I was stayed 3 hours until tow coming.
The vehicle will sometimes go forward eventhough the gear shift is in the R position for reverse. And the opposite happens. I may go in reverse eventhough the gear is in the D position for drive. -- I believe the above happens if I shift gears too quickly before the car finishes its system check. -- that is my own troubleshooting effort/opinion. The wrong motion happens when starting from a stationary position. For example starting the car and wanting to drive forward out of a parking spot or wanting to go reverse to back out of a garage. ---- it's happened several times. I notified the deal sales rep back in Oct. When it first happened. It's happend a couple other times and finally I found this website after it happened again this week.
- Gainesville, GA, USA
Search CarComplaints.com for these popular complaint phrases...
The consumer rented a 2019 Kia Niro. The consumer stated that when the vehicle was started and placed in reverse, the vehicle moved forward without warning. The gear shift indicator displayed that the vehicle was in reverse at the time of the failure. The vehicle was returned to the rental company. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,000. The VIN was unknown.
A D V E R T I S E M E N T S
- Miami Beach, FL, USA