TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs). Every Kia-approved EV/hybrid dealership?s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility of charge-backs.
