This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On September 30, 2018, I was driving on the interstate coming back from austin and heard what sounded like an explosion. After a few moments I heard a sound of something rattling above my head. My passenger said it sounded like it was coming from the sunroof area. He cracked open the sunroof access door and he said he could see that the sunroof was shattered and he closed it immediately. We stopped as soon as we could and took pictures of the shattered sunroof. It was a sunny day and there were not any cars around us. And we did not go under any bridges or overpasses.
Vehicle was stationary (parked and unlocked). Upon pulling the handle to open the door (backseat, driver's side), the handle broke off and fell to the ground. I retrieved the handle and a (broken) plastic connecting piece.
Passager door handle completely came apart while trying to open the door; rendering the door inoperable. In an emergency, this can leave a passenger stuck if the driver or first responders cannot access them. There is a service bulletin (tsbbod173) issued for this problem but due to the safety hazard, this should be a full recall. A search of the internet shows this is not an isolated issue.
A D V E R T I S E M E N T S
- Houston, TX, USA