This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I rented a Kia Forte from Avis. I got a flat tire that was not repairable. I called AAA. There was no spare tire. I learned that Kia and many other manufacturers now do not provide a spare tire. This is exceptionally dangerous because you could get trapped in a remote location, in a desert, wilderness or very cold area and die. I propose that NHTSA require all rental cars to have spare tires (The Kia had a space for one), and further that new cars disclose prominently that there is no spare tire.
- La Jolla, CA, USA
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- La Jolla, CA, USA