This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a recall for my car for the software update as there is no immobilizer. I had this done on May 30th 23. This was to correct the problem to prevent others from stealing my car by just using the USB cable. Unfortunately the update didn't work and my car was stolen on 6/17/23. It was recovered on 6/21/23. As you can see from the pictures the window was broken and the ignition was torn apart. We are not sure what other damage was done until the insurance looks at it in the next few days. With this recall not fixing the problem, insurance companies are raising our rates as the car is easy to steal again. The dealer said that they will do the same work as the recall but it doesn't fix the issue. This is not safe. A police report was taken when they found the car but we are still waiting for one when the initial report was made.
- Delmar, NY, USA
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- Birmingham, AL, USA