This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The trunk of my vehicle just opens on its own while driving down the road and then when I pull over to close it won't. the latch is not engaging, once I get the latch to catch then I can't get my trunk to re-open. This has happened numerous times. The most recent occurrence happened on Saturday, January 30, 2021.
I was stopped at a stop light with my foot on the brake. My vehicle lunged forward with my foot still on the brake so I pulled the emergency brake up and my vehicle stopped, thankfully I did nothing hit anyone or anything. When the light turned green I drove forward and my engine light turned on; after no more than 30 seconds, the light turned off. All has been fine since, however I looked up this problem and apparently Kia has a serious problem with cars lunging forward and causing major accidents. I honestly am terrified for this to happen to me.
My car was parked outside like it always is. Went for a walk and when I came back, my car had been on fire. After fire department did their investigation, it was deemed electrical. The light in my visor or the wiring to it had gone wrong. My whole front of the seats is totaled.
- Cape Coral, FL, USA
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I purchased this vehicle Dec. 2017 with 318 miles. Vehicle began to sputter when trying to start. First time, towed in was told nothing was wrong. Went home, next morning the vehicle sputtered to start. After 3rd try & loud sounding, I popped the hood & the entire engine was shaking in its cradle. Towed in again, dealership diagnosed coils misfire & replaced. Vehicle duplicated the same problem a week later. I replaced the battery. Vehicle would not start again the next day. Third time, dealership diagnosed fuel pump but ended up replacing the entire fuel injection system because replacing the fuel pump did not fix the matter. They had my vehicle for 2 full weeks. Had the vehicle back 2 days, vehicle would not start but continued to sputter. Dealership has now had my vehicle 5 weeks, first said they couldn't get it to duplicate the problem but kept my vehicle anyway. Then said coils were bad even though they just replaced them 3 months ago something is causing the coils to misfire. I have no answers. Even with Kia Consumer Affairs involved, no one has an answer. At one point Kia Consumer Affairs called to ask me how the vehicle was running because the dealership told them they did not even have my vehicle anymore. I thought I was going to have to make a report to my insurance carrier. My vehicle has 30,000. I've maintained regular oil changes & other required maintenance as suggested, faithfully.
I was pulling out onto a main road. My car completely lost power and almost stalled. The car barely moved forward and tbe rpms were erratic. I almost got hit by a tractor trailer. When I finally sputtered into work, the rpms in park were jumping between 1000 and 2000 rpms. I do not feel safe in this car.. it only has 8,700 miles...
Had a small scratch to front of vehicle stopped aeb system from working. Hutchinson Kia, albany, ga can't repair it back to original and won't replace car or refund my insurance money, got to close to a stationary object at night hitting it with a scratch on front grill
On 11/10/2019 in N.C. the temp dropped down to 29 degrees the next morning I get up to start my car and the battery dragged so I had to get a boost. It ran all that day, then Sunday the same thing appened again I had to get a boost. I went to buy a battery and once the battery was taken out we noticed the positive side box (bottom) had melted onto the top of the battery, so my battery was damaged by the battery cable box.
Every time I hot a bump the rear end goes all over the place. Also at a speed of 40 to 50 mph the vehicle hesitate, for 10 to 15 seconds for no aparent reason. While I'm driving, especially going up a hill.
The fuel door will not open without assistance. Pulling the latch the first time will not open the fuel door. I must insert something such as a credit card, or try to pry the fuel door with my fingers, and then try the latch again before the fuel door will open. This problem has been occurring for more than 12 months.
There were some parts recalled, which I has replaced at 20,000 miles. At 23,000 miles on a trip the engine light came on and the engine began to sputter as if not getting enough gas or as if the timing was off. This issue happens intermittently, even after returning car to dealership for 4 days after which they couldn't find a problem. While out of town on a trip the engine light and sputtering continues. I have always brought my car to the dealership every 5,000 miles of oil change/maintenance. Now at 24,400 miles I'm hesitant about driving a car I purchased brand new.
Vehicle was in motion, smelled something "off", within seconds engine burst into flames. Entire vehicle gutted. Kia literally just installed a new engine, starter, battery, and intake 2 days prior due to engine locking up - with 22000 miles.
The car was involved in an accident and the insurance company informed the lienholder that the vehicle was possibly a total loss and the lienholder ignored them and sold the vehicle to a public auction without contacting the original owner of the car to pay on the vehicle either. The owner of the car was injured in the vehicle in question as well as a passenger and the lienholder is aware and still sold without proper notice and they changed the locks of the vehicle to prevent the insurance company from doing a proper inspection of the vehicle. The vehicle cannot be driven on a highway and shakes at 30 miles at an in less than 10 mins. The vehicle also operates on its own. The lienholder had been aware of the issue since April 2018. Less than 2 weeks after the accident.
The autonomous emergency braking (aeb) and forward collision warning (fcw) systems on my vehicle never activate when traffic situations are obvious for the aeb and fcw to activate. Even home-spun system tests don't show the systems to be operational. The local Kia dealership and repair center cannot validate the system's integrity because they cannot accomplish definitive tests to verify the system. They say "we don't know." This is a safety issue that must be resolved. This issue is ongoing.
My 2017 Kia Forte S has forward collision warning system (fcws) and autonomous emergency braking system. The fcws does not work in that it does not warn me of impending collision hazzards. I have no idea if the aebs works as the fcws triggers that system. Kia techs have not shown me that it works; I.e. warning audible nor warning image on lcd display. I have tried running up on a car in front of me until about 10 feet back at 50-60 mph with no warning then I manually applied the brakes.
A D V E R T I S E M E N T S
- Clovis, CA, USA