This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased T a Kia Forte September of 2017. I also bought an extended warranty. My car started having problems so I brought it into a mechanic who told her the engine was shot. I then called Kia (gary lang - in mchenry) whom told her to bring it in and that according to the VIN# they would cover it. When I got there, they told me again it would be covered and even gave me a loaner to drive. 3 days later they called her with bad news and said that it would not be covered unless could prove that it wasn't from neglect. I then produced 7 oil changes from two different shops as well as my yearly uber inspections (done by jiffy lube). I has been trying to work with Kia's Consumer Affairs division as well. Again I gave them all the documentation and they are telling me the same thing - they will not help with anything.
The Kia Forte caught fire as my husband was driving down the interstate (the car was in motion). We had only had the car for just over a year. I am unsure what caused the fire however, the insurance reviewer advise that the fire started in the engine. My husband barley made it out of the car before the inside was completely engulfed in flames. The car was a complete loss it was hardly recognizable once the fire department was able to get the fire out.
Vehicle is unsafe to drive cuts off in the middle of driving while in traffic. Vehicle doesn't accelerate, it slows down while driving causing other vehicles to have to decelerate or go around to avoid hitting me. This is a serious safety issue and need to be investigated by Kia as soon as possible before a collision happens with my children in the car. This has happened more than one time.
I picked up my car from the Kia service department in downtown los angeles after being there for an engine replacement 4 months. I was driving it home and it started smelling funny in the fwy. I pulled over and everything seemed fine I drove 10 miles more then all this smoke started coming out and the car stalled in the middle of the fwy. It didn't turn on anymore and it started jerking off. I added water and it just leaked through the bottom. I had to push it out of the fwy and call a tow truck again.
I was driving the car and it started making a rattling noise that was coming from under the hood. Then it turned off on its own in the middle of the street and it never turned on again. I had to tow it.
- Los Angeles, CA, USA
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The contact owns a 2016 Kia Forte. While the vehicle was parked, the mats on the floor began to smoke because the vehicle was parked in the sun. The contact stated that the vehicle stalled frequently regardless of the speed she was traveling. The contact also had concerns with the transmission because the vehicle transferred gears on its own. The air bag indicator illuminated after the failure. Kia of greenville (2424 laurens rd, greenville, SC 29607) was notified of the failure. The vehicle was diagnosed, but the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 2,865.
A D V E R T I S E M E N T S
- Carpentersville, IL, USA