This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started making an abnormal sound. The contact turned off and restarted the vehicle, but the sound persisted prior to the vehicle stalling. The contact stated an independent mechanic diagnosed the vehicle with a piston misfire. The vehicle could not be restarted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000. The VIN was not provided.
This is our 2nd 2014 Kia Forte ex with navigation everything top of the line... well the first one had a knock in the motor so the dealership "exchanged" it and this one the seat takes about 5 min to lock into place after you adjust it and you have to be driving for it to lock in. There is a knock when you turn the wheels and the dealership says Kia is working to fix it & try not to drive it as much as you can... the fuel tank keeps leaking and needing to be replaced but there working on that too I'm sure.... haha after our car being in the shop for 36 days I finally was called by Kia and offered a settlement until they can fix the issues... the settlement was not easy the girl who called me was extremely rude and everything I had looked up about the laws she didn't know she had to keep either "googling" it or she went to ask her boss & then would come back oh your I guess right... Kia was doing good for awhile but sadly I think they are very close to having the buy 2 get 1 free sale again...
- Bonney Lake, WA, USA
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- San Jose, CA, USA