This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Several months ago, a bit of road debris hit the front grill and broke a piece off. Soon after that I began receiving messages of 'check vehicle electrical system', 'active air flap warning', and another that at this point I do not recall. The overall repair cost nearly $6,000. An employee at Emich Kia reported that there were two other 2022 Kia EV6 cars that came in for the same repair. The employees exact words, "This is a design flaw that they have fixed for the newer models." I am reporting this because I also believe that it is a design flaw. Why put so much plastic on the lower front grill that can be easily broken?
WHen charging in warmer weather using a Level 2 charger, the charging connector heats up causing the vehicle to suspend charging. Vehicle does resumes charging and then stops again minutes later. Brought up to dealer who installed software update in 2023 yet the problem persists.
Stop vehicle and check power supply light comes on. Car shows error message before battery dies while driving. And wont charge. If on the highway you have a few minutes before your battery completely dies although my battery is 100%
While driving along the courtney Campbell causeway there was a loud explosion shaking the car out of control. I was able to pull off the road and inspect the roof, where the exploding sound occurred. I found the glass panoramic sunroof had fractured and was gone from the vehicle. There was only the perimeter of the glass roof remaining. I have filed an incident report with the city of Clearwater and my passenger and I were both seen at Mease Countryside ER. The vehicle is still in my possession.
- Palm Harbor, FL, USA
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I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
The vehicle was delivered to me with Ring type anchors for the carpets and all of the US specific floor mats that Kia sells for the EV6 require Hook typos anchors. This is an identical issue to the existing KIA TSB 310 (Rev 1, 11/18/2022)
During Level 2, 48 amp charging the car continually stops and starts charging roughly every five minutes. After contacting the charging maker, their diagnostic showed nothing wrong with the charger or incoming power, and that the car was stopping the charge. My Kia dealer states it is a problem with the onboard charger. However, Kia support doesn-??t seem to acknowledge it. I have seen multiple reports of this is happening including a potential lawsuit, so I-??m reporting this as an issue as well.
After five months of flawless at home charging, sessions failed and charging sessions were shut down by car. Took EV6 in to local Kia dealer service which couldn-??t find any issues with car or charging systems. Dealer recommended electrician investigate our home set up which all checked out fine. To rule out all possibilities, we decided to replace our at home charger and purchased third party system from dealer. This worked for about a month and charging failed again during a session this morning. Called Kia who said no recalls or campaigns on car.
On June 3, 2023 I found out that my EV6 was no longer charging, and that I could not open my doors or my trunk with my key fob. Nor could I start the engine. It turned out that my 12v battery was drained. As I never left my headlights or doors open overnight, I had no clue why the 12v battery was suddenly inoperable. I called AAA roadside assistance to have my 12v battery jumped. On June 4, 2023 my 12v battery had drained again, and I had to call AAA roadside assistance once more to have my 12v battery jumped. The earliest I could take my car in to the dealership for warranty-covered repairs was June 14. There, I was advised of the issues regarding the integrated charge control unit (ICCU). The dealership could not tell me when the part would arrive so they could replace it. I am currently using a rental car provided by the KIA dealership. Until the ICCU is replaced, I fear my EV6 could stop in traffic and leave me vulnerable to danger.
I have owned Kia EV6 since June 2022, the problem started in October and still have not been corrected. I encounter a problem with charging the vehicle at Level 2 charger of 40 AMP or higher. When charging at home Level 2, the vehcle send me email stating the charging has been interrupted. I have check the Kia forums and found that many other owner also have this issued. Currently, I have taken my vehicle to the dealership once and they states that there was no issued. After taking the vehicle home, at start to charge my vehicle the next day, the problem occurred again. I took the vehicle back last week and after 3 days that told me my vehicle was fixed. As i was going to the shop to pick up my vehicle, I got email notification again and I have show it to them that the problem has not be solved. The label does stated that we can used the charger up to 48 AMP. I have tested with different charger at different location and the problem is still the same. I will like NHTSA to look into this issue as this creates problem for car ownership of this type of vehicle.
Hyundai Motor Group misrepresented a key feature of two new electric vehicles. The models affected are the '22 Kia EV6 and the '22 Hyundai Ioniq 5. Both were advertised to charge from 10% to 80% of battery capacity in eighteen minutes at DCFC chargers. This is done with a feature called battery preconditioning which heats or cools a battery to optimum temperature for rapid charging at DCFC chargers and is necessary for the fastest charging speed when charging a car in cold conditions. The feature is now available via a software update issued in Europe and recently for Ioniq 5 owners in North America. To date they have not offered the update for Kia EV6 owners in the US. This feature is available as mentioned via a software update for early '22 Ioniq 5 models in the USA and became standard on '22 EV6 and Ioniq 5 vehicles built after July '22. It is now standard on all '23 models of both cars. Both these vehicles have a feature called Winter Mode that the Owner's Manual states will heat the battery for charging. However, this is not the same as battery preconditioning. Owners were led to believe that Winter Mode would condition a cold battery to facilitate rapid charging because the Manual and Kia's own press releases made this implication. What is known now is that it does not heat enough. The manufacturers developed a software fix but chose to release it first in Europe and more recently to Ioniq 5 owners in the US but have thus far excluded EV6 owners of '22 models purchased earlier in the year. Kia advertises being able to charge the vehicle from 10% to 80% in 18 minutes. The fine print of the claim states that this is under ideal conditions; Winter Mode was supposed to create those conditions. It does not and constitutes false advertisement. Without preconditioning, charging can take over an hour on a cold day, nowhere close to meeting the advertised claim. EV6 owners want Kia to release the battery preconditioning update to all early '22 EV6 cars in the US.
I had driven the car for about 80 miles on a mix of urban expressway, parkway, and city streets, when inexplicably the "frunk lid" (or hood) released itself from the fully closed position to the "ajar" position. That is the position that the lid would assume if you pulled the inside release. To open fully, one must manually release the "safety catch, " after which it would open fully. As soon as the lid moved from fully closed to slightly open, a warning symbol appeared on the dashboard accompanied by a frenzied warning chime. I was in traffic and stopped as soon as it was safe to do so, about a quarter mile or possibly a half mile ahead. During this time the vehicle seemed sluggish. Just before the stop, my passenger pointed out that the relatively small and discreet "Parking Brake" warning was also illuminated. Right after I stopped, I shut the lid as I normally would, and it stayed shut. Then my attention was drawn to the rear of the car, where light smoke was emanating from the wheels and a "burning rubber" odor was prominent. The brakes had become very hot from my short drive seeking a safe place to stop. I believe it is unsafe to have a vehicle apply the parking brake on its own with no way to release the parking brake without stopping. I believe that if the vehicle had applied the parking brake on its own at speed on an ice- or snow-covered road, or possibly even on a wet road, the rear tires would have locked up, causing the vehicle to enter an uncontrollable spin. I believe that if the vehicle had applied the parking brake on its own on a long downhill mountainous road without a nearby safe stopping location, the extreme heat generated could cause serious damage to the vehicle. The vehicle is scheduled to be inspected by a dealer tomorrow. At the moment it seems to operate normally, but note that itis an electric vehicle, and almost all of the braking activity is performed by regenerative braking and not using mechanical brakes.
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
In Sport mode: - Dial shift was turned from Drive to Reverse, but did not engage or was delayed. - Vehicle went forward instead of reverse, after dial was turned to Reverse. - Issue has not been reproduced or confirmed by service center. - It has not been inspected yet. - No warnings or messages that we can recall prior to incident.
A D V E R T I S E M E N T S
- Aurora, CO, USA