This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door took waaaaayyy too much pressure to stop it from closing The recall before literally added beeping noises but it NEEDS more sensitive sensors this is ridiculous
These doors need a sensor to reverse the sliding doors upon resistance. It has smashed me and my young children multiple times. The update did not solve this issue and it-??s a major safety issue. My 4 year old and 1 year old both had their hand smashed in the automatic sliding doors.
The powered sliding door sensor is inadequate. My son pressed the door closed button and I had to push the door off of my body as it started to crush me.
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
- Pearland, TX, USA
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The passenger sliding door continues to fail to lock intermittently which is obviously a safety hazard since the door is not completely closed. It is available for inspection upon request. It has not been seen by a dealer or inspected by police or insurance. My father is a mechanic and has looked at it. He is unsure how to fix the broken or why it keeps happening. The door ajar warning light is on indicating the door is not locked but even if the auto door is shut off I can-??t get it to close enough manually shutting it so the warning light will turn off. It happened about three months ago then stopped and now has begun again. Nothing that I know of caused this. I use both sliding doors equally and only one is having the problem.
The safety feature on the sliding back doors is not safe for children. Previous vans I have owned had a sensor that would trigger the door to open back up if it were closing and ran into something, like a child getting caught in the sliding door. I am a grown adult and the door closing on the Kia Carnival is too strong for me to even stop with my entire body weight. A child is going to get crushed in those sliding doors.
Sliding door closed on a child's arm and bruised it. We have had multiple situations where the door does not stop if it hits something, it just continues to close.
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person-??s (particularly a child-??s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it-??s a serious safety hazard, particularly considering it-??s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
The doors sensors do not work. I am 200+ lbs and have to push with force to get it to stop closing. My 2 year old last minute stuck her hand into the car while the door was closing to get a blanket and it CRUSHED her fingers. These doors are extremely unsafe. Then we took it to Kia and they said -??just keep the kids away from the doors-?? which is INSANE when you-??re talking about little kids.
Rear passenger sliding door shows that it is still open, even when closed. Rear passenger sliding door will open while driving even if the automatic doors are turned off.
Sliding doors seem unsafe. They take a tremendous amount of force to stop the automatic door from closing. There is no safety mechanism to prevent a child from getting stuck and/or extremely hurt due if caught in sliding doors while closing. Seems like there should be a lesser resistance necessary to cause doors to open back up if encountering an object to prevent injury.
A D V E R T I S E M E N T S
- St Louis, MO, USA