This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The same engine in these 2015 - 2016 Kia Cadenzas is the same engine present in the Kia Sorentos which have been being investigated for early failure, My kia cadenza stalled at 63 miles per hour on route 73 in new jersey and ever since I've been terrified of it, the dealer (Burlington Kia of South Jersey) told me this is common, and they have stingers and most cars with this same 3.3 engine in for the same failure and it just boggles my mind, I was driving and stalled at 68 while cars are flying by me all because of a known failure" Something that is common and known? I looked up what my diagnosis of my engine was when it was towed into the dealer and my searches lit up with the same problems and the same story from others, I'm just more concerned on how this isn't a recall, if it's known the vehicle can smoke overheat and stall while moving why not warn anyone" If I would of known this I could of done something rather then be put in a situation where I bought a $11,000 car with no warranty as it had only 85k miles, and it blows up in less then a year due to something that is known. The only reason I came to find out about how common this is, is because my mechanic (a secondary shop) told me this is very common with these 3.3 Lambda engines, yet kia still fails to let people know.
On 5/2023, my -??15 Kia Cadenza broke down due to the front right coil spring breaking. I was driving 25mph on a flat surface. After it broke, there was continual clicking to the right side of the vehicle, a loud airplane-like noise, and the sound of metal grinding. Nobody was hurt, more scared. No messages appeared on the dashboard. The coil spring breaking caused a domino effect of other damages to the vehicle-??s right side: strut, insulator, speed sensor, and tire. It made steering difficult and the vehicle undrivable. The vehicle had to be towed to the nearest mechanic. The mechanic explained what was replaced to the right should be performed to the left at the same time (excluding left tire). The total amount to complete the work was $1,681.98. I received the KIA Recall Service Campaign to the front coil springs on 10/23, (5 months after). On 11/8, the KIA replaced a hood switch (unrelated to this claim for reimbursement) and to look over the coil spring work not performed by them. (See the dealer invoice). A reimbursement request was sent 11/12. On 12/8/22, KIA expressed that my claim -??has been reviewed and we are happy to inform you that we are working on processing your total reimbursement-?? (see email attachment). On 2/1/23, a check arrived in the mail for $746.75 - not the -??total-?? amount I submitted for. Their communication is misleading! Kia states, -??this does not include other parts of the front suspension that might require replacement due to normal usage or wear and tear.-?? I beg to differ because the breakage of other parts of the front suspension was not due to "normal usage or wear and tear, " it was caused by the domino effect which originated from the coil spring breaking. The mechanic had to get the parts directly from KIA. The mechanic tried to get the parts from third party companies, but no one was selling them anymore. To me this means there is a known issue. I am still seeking reimbursement for the remaining money: $935.23.
The vehicle steering wheel became hard to turn while driving. This could have caused serious accident and injury. The car also died on me while driving and impossible to turn the steering wheel while the vehicle is in motion. I then noticed a flashing light. This happened all at the same time and without notice. This could have been a major accident and I believe a serious defect as I saw too many KIA and Hyundai vehicles with the same complaints. Can this please be looked into? The vehicle next day refused to start. I paid $209 to get a new battery and then drove for about 1 hour, the same problem. The vehicle steering wheel locked up while I-??m driving and almost didn-??t turn while I going around a deep bend. Now it refused to turn on.
- Union City, GA, USA
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- Maple Shade, NJ, USA