This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Kia Cadenza. The contact stated that while reversing, he became aware that the electronic power steering briefly seized in position while turning, requiring an increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence while reversing. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING in the steering system has been making noise, clicking and leading to a sense of slipping in the vehicle steering for several months. I took the vehicle to a Kia service center who confirmed the MDPS was the problem and told me that this a known and common safety problem in my Kia model year. They stated there had even been a warranty extension for this safety concern. They reported that they have observed and repaired this issue many times. However, Kia refused to cover the repair under warranty because my vehicle was just over 10 years old. They suggested I file a claim with the NHTSA since this is a known safety issue. Thus, the problem in my vehicle has still not been resolved. Here is a You Tube Video showing the defective plastic part they manufactured this vehicle with and refuse to warranty. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The first time anything happened was June 2021. I-??d only had the vehicle 4 months. We were on the interstate doing 70 mph when there was a loud noise, it jerked back, almost ran us into an 18 wheeler, went into LIMP mode, and left us on the side of the road! Since then, we-??ve taken it to the Kia dealership in Slidell, La SEVERAL times. They removed 5 pages of codes that came up, said nothing was wrong, then it needed a head gasket until finally they said it needs a $9000 motor!! My Cadenza sat at Kia for over 3 MONTHS before they even looked at it the last time! There have been MANY MANY complaints about the head bolts backing out of these Lamba II 3.3L engines causing a catastrophe. Kia does NOT replace head bolts where inserts are needed. It-??s an automatic engine replacement. So, now my car is still sitting here in pieces and I cannot get it fixed after paying $9500! Kia needs a recall on the Lamba II engines!! They-??re dangerous and are going to kill someone!! This isn-??t the first time Kia has screwed me out of a vehicle! I also had a 2011 Genesis I had to get rid of it wasn-??t even drivable!! I just want my 2014 Kia Cadenza fixed! Please!
The contact owns a 2014 Kia Cadenza. The contact stated that while driving at speeds exceeding 60 MPH, the steering wheel would violently shake and vibrate. Additionally, there was a clicking noise was present while turning in either direction. The vehicle was taken to an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was also notified of the failure. The manufacturer was not yet contacted. The failure mileage was 80,000.
- Charlotte, NC, USA
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I have looseness in my steering feels like it's slipping and I hearing knocking and when I'm driving and I break I feel my wheels shaking and on I am car
The contact owns a 2014 Kia Cadenza. The contact stated that while driving on a slight elevation, a loud clicking noise was heard from the steering column. There was no warning light illuminated. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 100,000.
A verified recall to Kia optima is in place for the "steering coupler". I own a 2014 Kia Cadenza that is having the same problem. While driving the car becomes completely out of control at both high speed and low speeds. This is extremely dangerous. This should be part of the recall as it is the same product of both cars made. Just because the sales volume of the Cadenza is less than the optima does not change to the safety of the recall and should included as recall of the manufactured part no the style of the car. I have the same problem in both Kia's that we own, the Kia dealer acknowledges that are the same part, but refuse to accept responsibly; to repair as the Cadenza is not part of the recall. As a consumer this makes no sense. A failed product is a failed product and should not matter what car is it installed on.
A verified recall to Kia optima is in place for the "steering coupler" which I own. I also own a 2014 Kia Cadenza that is having the same problem. This should be part of the recall as it is the same product of bot cars made. Just because the sales volume of the Cadenza is less than the optima does not change to the safety of the recall and should included as recall of the manufactured part no the style of the car. I have the same problem in both Kia's that we own, the Kia dealer acknowledges that are the same part, but refuse to accept responsibly; to repair as the Cadenza is not part of the recall. As a consumer this makes no sense. A failed product is a failed product and should not matter what car is it installed on.
On Saturday - November 22, 2014 around 6:30 pm the car engine stopped and car rolled for few feet and stopped in the middle of the street. Also steering jammed and didn't move. It was stopped and didn't start back on and steering became very hard to crank it. The battery was running fine. Due to electrical and/or mechanical failure we were exposed to the unsafe environment. Fortunately, we were not on the busy street/freeway otherwise it could have been ended up in major safety incident. When this happened, we couldn't maneuver the steering resulting in situation totally out of control.
A D V E R T I S E M E N T S
- Prescott Valley, AZ, USA