This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Kia Cadenza. The contact stated that the vehicle was included in a recall 23V652000 (Service Brakes, Hydraulic) and was taken to the dealer for the recall repair. After the repair was completed, while attempting to accelerate, the vehicle hesitated before accelerating. The contact stated that on several occasions the vehicle was shifted into reverse and then driven before accelerating as intended. Additionally, the sunroof was leaking. The vehicle was taken to SAFELITE Auto Glass, and the contact was informed that there was no adhesive glue on the top of the windshield from the driver to the passenger-??s side, causing a slight detachment. The contact was also informed that the sunroof had severe rusting around the seal due to rain being able to leak from the lack of adhesive. The rust caused the handle for the sunroof to detach. The windshield had been replaced by SAFELITE Auto Glass. The failure persisted and the vehicle was returned to SAFELITE Auto Glass, and the windshield was replaced a second time 3 years later. The contact stated that due to the water leak, the dashboard started bubbling and eventually burst resulting in a hole being formed. The windshield had been replaced. The contact learned the VIN was included in NHTSA Campaign Number: 22V158000 (Visibility). The vehicle had been taken to the dealer who had replaced the dashboard and removed the cup attached to the windshield and installed a defrosting sensor. The contact stated that the leak persisted. The contact had learned that the windshield should have been replaced instead of just the sensor. The vehicle had begun to display a message asking for the driver to comply however, it was unclear exactly what the vehicle was referencing. The vehicle was returned to the dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that after retrieving the vehicle, the contact became aware that the dealer had only driven the vehicle 1 mile, and the contact believed it was not long e
The contact owns a 2014 Kia Cadenza V6. The contact stated that water leaks into the windshield whenever it rains. The contact stated that when driving at various speeds the vehicle would hesitate before accelerating and when attempting to turn left or right the vehicle would briefly stop and then jump/surge forward. The vehicle was taken to the dealer who refused to remedy the defective windshield. The vehicle was inspected by SafeLight who diagnosed that the windshield seal had failed due to a lack of adhesive. The seal was replaced. The failure persisted after the repair. The dashboard had become inflated. The vehicle was returned to the dealer who did not diagnose the vehicle. The vehicle had not been repaired. The failure persisted and the vehicle would announce a warning stating, " You Must Comply" The contact was unsure what the warning was referring to. The vehicle was returned to the dealer who confirmed the VIN was included in recalls with NHTSA Campaign Numbers: 22V158000 (visibility) and 23V652000 (service brakes, hydraulic). The windshield had been replaced due to the defogger sensor and certain portions not being properly repaired. The recall NHTSA Campaign Number: 22V158000 (visibility) remedy was completed and the leak. The contact learned that the leak had caused severe rusting resulting in a hole in the sunroof. The contact also noticed that the steering gear had rust on it as well. The rust had not been addressed. The contact stated they were told that the remedy for NHTSA Campaign Number: 23V652000 (service brakes, hydraulic) had just been repaired but still showed attached. The vehicle no longer leaked water but still displayed hesitation. The manufacturer was made aware of the failure and a case was opened regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 41,000.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Concord, CA, USA
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The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact drove the vehicle to an independent mechanic who could not determine the cause of the failure. The dealer was contacted regarding the recall repair but was unable to confirm when parts would be available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. Additionally, the contact stated that after a visual inspection underneath the vehicle, she became aware of excessive corrosion and water damage. The vehicle was taken to the dealer, who declined to inspect the vehicle. The failure mileage was unknown. VIN tool confirms parts not available. The contact stated the first recall did not come through fast enough the inside of the vehicle stayed so wet that a lot of things are rusting and the dashboard had to be replaced but now the computer system is acting crazy.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact stated while driving approximately 25 MPH, there was an abnormal odor of smoke detected. The driver stopped, looked under the hood, and found evidence of a fire. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 56,002. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS warning light and the check engine warning light were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.
The contact owns a 2014 Kia Cadenza. The contact stated while driving at an undisclosed speed, she observed smoke coming from the engine compartment, and the electronics started behaving erratically, prompting the contact to pull over to the shoulder of the roadway, where the vehicle stalled and failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic electronic control unit which was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 56,000.
The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Palatka, FL, USA