CarComplaints.com Notes: Well, that didn't work. After one unsuccessful year of Borrego sales in the USA Kia ditched the SUV and replaced it two years later with the 2nd-generation 2011 Sorrento.
4.6
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The navigation system does not automatically update its information. I requested the dealer to update my navigation database while I had my Borrego in their shop for other service. I was told they have never been requested to perform that service but would research my request. I was informed that they would have to buy a diskette with updated navigation information from infinity, schedule a return visit for the Borrego, download the information, charge me for the diskette but they would keep the diskette and charge me for their shop time. The estimated cost was over $400. I refuse to pay for a service that should have been covered by warranty.
- West Richland, WA, USA
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- West Richland, WA, USA