We purchased the vehicle on March 23, 2024. A few days later, a couple of dozen miles on it, the vehicle started to constantly show the following message on the dashboard 'Service Hybrid Electric Vehicle System'. We brought it to the dealership based on their earlies availability on April 17, 2024. They told us there's nothing wrong with the vehicle and it's safe to park inside our garage and we needed to wait for the 'harness' to arrive and be replaced. Finally on May 10th, 2024 the harness arrived and we brought the vehicle back to the dealership to perform the replacement. The vehicle has been in that dealership ever since and this past tuesday, June 18th, 2024 we were informed that the problem is now worse after attempting to repair it for about 40 days and that Jeep/Stellantis adviced the dealership to park the vehicle outside as it's not safe to park it inside anymore. Very scary for a brand new car! Please see attached pictures documenting the situation. The manufacturer refuses to apply the lemon law even though it has been well over 30 days and it hasn't been repaired.

- Aldie, VA, USA

The vehicle is supposed to have an off board power inverter (MOPAR PART 68522775AD or 68522775AB), and is supposed to work with all models of the 4XE wrangler. My Power port does not work and JEEP has been unhelpful in getting it replaced. My case number with FCA is 89963711.

- Yuba City, CA, USA

1. This vehicle has shut itself off three separate times since Tuesday, 29 January. This happens when using the "E-save" system;i.e. mainly the gasoline engine and the engine has not yet reached full operating temperature. It has happened only while stopped at a traffic light. I will contact my dealership Monday, 5 February. The vehicle is available for inspection. 2. Being stopped at a traffic light with a stalled vehicle immediately irritates the drivers behind or worse a driver approaching from behind with a green light. I could be rear ended. 3. I'm contacting the dealership Monday, 5 February. 4.No. 5.The "Service transmission" alert annunciates. All other normal indicators are still showing the radio continues to play, the turn signals function, etc. 6.The transmission must be placed into Park and the ignition switch shut off. At that time, a normal restart can be performed and the vehicle will continue. 6. The vehicle will restart

- Milford , DE, USA

On [XXX], my wife was driving down the highway and vehicle started to "buck" and almost stalled out. Check engine light came. She was able to make it to the dealer. Dealer ran the diagnostics and received the P0032, P0171, P2097 and P0300 codes. The dealer found the attached document with basically no repair available. We contacted Jeep customer service and were told that it needs a software update, however, they did not know when it would be available. I was not satisfied with that answer and the case was transferred to Jeep retention. In the meantime, we picked up our Jeep and was advised by the service advisor that this is a known issue and advised us to keep the Star publication in the Jeep so if/when it happens again, they will know what to do. This isn't something we can fix since resetting the fuel system requires their equipment. Jeep retention just reiterated what customer service said. Needs software update and don't know when it's available. Jeep Customer Care case number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Cresco, PA, USA

At 316 miles I received a notification that there was 0% oil life remaining and the 4xe was also in Fuel and Oil refresh mode and electic mode not working. Vehicle was brought to service at dealership where it was bought and an oil change was performed. Another 300 miles later, the same notification occurred. Jeep is again in Fuel and Oil refresh mode and electric is not working. Dealership was notified and they have not responded this occurred a little over 1 week ago.

- Scranton , PA, USA

When coming to a stop light, vehicle stopped and shut off completely. It would stop for 3-5 minutes in order to be able to restart. This occurrence has happened no less than 6 times since purchase of vehicle (approximately 1 week old). Currently Jeep only has 426 miles. Very concerned about the safety. Luckily the automatic shut off has only happened when at a stop light. No this is not the engine shutting off and restarting after the gas is depressed. The Jeep simply will not move and you have to try and restart multiple, multiple times in order to drive it again. It will take anywhere between 3-5 minutes. Please see link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sandy, OR, USA