This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2024 Jeep Wrangler. The contact stated that the manual transmission failed to operate as designed, and the vehicle intermittently hesitated while shifting gear. The contact stated there was no warning light illuminated. The vehicle was taken to a dealer who was unable to duplicate the failure or determine the cause of the failure. The dealer contacted the manufacturer about replacing the transmission under warranty; however, the manufacturer denied the request. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 5,000.
On 12/06/2024 while driving on highway around 65 mph, hear loud bang and vehicle shut off (no warnings). Thanks to quick action of drive alongside, was able to get to side of highway without accident. Would restart but would not go into gear. Upon towing to dealer, discovered catastrophic failure of rear shaft and rear differential. Drive shaft broke off the differential. Dealer waiting on back ordered parts before they can determine if problem was by driveshaft, differential, or some other part of the drivetrain.
While driving in electric mode, sometimes I would lose power. One example is on the freeway while cruising at freeway speeds. I noticed my speed decreases and i have to press the accelerator pedal more than normal. Even after depressing it more than normal, the gauge on the battery power wont move and the speed continues to decrease (charge level can be at 50%, 80%, or lower). It also happens to me after stops at stop sign or intersection. When in EV mode, my light would turn green or its clear to continue into the intersection, the vehicle will barely creep out of a stop to the point that I would almost get t-boned at a T intersection. I have to floor the accelerator down to the floor in order to get the gas engine to turn on (while in EV mode with adequate charge on battery) and violently push me forward. Happens a few times a week both on highway or intersections.
As I was driving on the interstate, a red turtle appeared on the control panel saying that power has been reduced. Approximately 2 minutes later the entire engine shut down at 55mph. I pulled over and placed the Jeep into park and attempted to restart the truck. The Jeep would power on and immediately shut off. I called a tow truck and had it towed to the dealership (Tate Chrysler and Jeep in Glen Burnie, MD) where it is currently being serviced.
Driving Jeep down the road and it cuts off and comes to a halt. It will eventually start back up but check engine light comes on. Took to dealer and they claim it was a flash update, but it has now shut off on us again while driving it. This is VERY dangerous to say the least. Especially if it happens on a major busy highway. It could easily cause a wreck.
- Luverne, AL, USA
Search CarComplaints.com for these popular complaint phrases...
While driving the vehicle, I received a warning that the clutch was overheated. A few days later, it had no acceleration while merging onto the freeway. Fourth fifth and sixth gears had zero acceleration and I was almost runoff the road. The vehicle would not go over 70 miles an hour And the cruise control failed. It told me service required. I took the vehicle into the dealer and they told me there were no codes so there was nothing they could do unless I made an appointment. Which I did their convenience was two days later. As I was leaving, they informed me that it would cost $180 to diagnose the problem, even if there was no problem. Since the initial problem, the vehicle has hesitated in all gears and has lost its -??Peppiness-?? The vehicle is a brand new 2024 model. After googling I found that there was a recall up to 2023 models stick shift clutch overheating. I suspect they did not fix the issue and my 2024 may catch fire as well, also the lack of power is disheartening while driving And may also pose a risk.
Car stopped dead with a total power failure in the left lane on [XXX] between NJ/NY. there was no warning light or any other prior notification to attempt to take evasive action. This was at night with other vehicles traveling at high speed on the road as well. Lucky to be alive. The vehicle was towed into the Jeep dealer on Rt 18 in New Jersey and they returned it saying they had applied a "software update." Glad they feel like a software update is worth someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle engine shut down while driving and was disabled creating dangerous condition. Vehicle would not start and had to be towed to local service department
On two separate occasions while driving my vehicle, I lost the ability to accelerate although my car still appeared to be on and functioning normally. This resulted in me needing to pull over to a complete stop on the highway as the accelerator was completely ineffective and I continued to decelerate to unsafe highway speeds. I had to turn the jeep off and then back on to get it to work normally again. I contacted the dealership regarding this matter and they advised they did an -??update-?? on the vehicle on 6/3/24.
I picked up my new wrangler from the dealer on Friday [XXX]. On Saturday [XXX], I was driving on [XXX] on my way to Amherst, MA. Since I was on the highway, I was traveling between 65-75 mph. About 30 minutes into the trip the vehicle began to jerk and the engine was sputtering. When pushing on the gas pedal the car would jerk and lose any acceleration. I began to slow down as the car jerked and lost all acceleration. I had to pull over on the busy highway as the car could not maintain speed over 30 mph. I luckily was about two miles from a rest area and I drove in the shoulder and exited. The check engine light was on and the engine was making a very loud noise and seemed to be stuck in a high gear. Once we were safely in the parking area, I turned off the engine and the vehicle was towed to a dealer in Albany NY. The car remained at the dealer and I picked it up on Wednesday [XXX]. The tech at the dealer said they applied a bunch of software updates, road tested it and everything seemed good. I picked up the car on Wednesday [XXX]. On Thursday [XXX] after driving roughly 30 miles in total, the vehicle did the same thing while driving. This time I was in a residential area. I had to turn around and lump to park the car in my parents driveway. The car was subsequently towed back to the repair shop on Friday [XXX]. I am currently awaiting an update on status.
I was driving and more then 10 times my car has stalled in the middle of the street while driving and the gear -??D-?? began blinking and note has displayed on the screen saying -??shift to P then to gear-?? and said -??check transmission-?? after shifting to park, the car locked up and I then had to shut off the car, open the door and then turn the car back on to get it to drive again. This happened multiple times and happens every time the vehicle come to a stop at a red light or stop sign. I took the vehicle to the dealership and explained the problem and they placed me in a loaner car for a day or 2. When I was called to come the car everything seemed fine. They said the car -??needed to be updated-?? I drove off and it was okay that afternoon and had no begun to stall and shut off in the street once again.
I stopped at a stop light and the car shut down and an error display to "service Transmission" and the gear shift would not move. A few seconds later the error changed to -??Park Brake Auto Engaged Press Brake + Push Switch to Release-?? I did this several times. After about 10 minutes the vehicle started with a service error message stil on the dash.
Well this is the second time in a week. -??service transmission-?? comes on the dash and turns vehicle off. Cannot do anything but put in park. Sit for 10 to 15 mins and the vehicle will turn on again. Has no codes for the dealer to check. Will not drive again until its fixed.
Just leaving the parking garage after work, I was exiting and the my jeep wrangler just turned off. Light flashed service transmission and shift vehicle park. Once I shifted the vehicle to park and tried to start nothing happened. After about 5 mins and blocking all traffic trying to leave the parking garage my jeep started. Not sure what-??s up but if this happens at freeway speed it could be dangerous.
I bought a brand new 2024 Jeep wrangler which has failed twice for the same issue with just 512 miles on the odometer. The first time it failed happened on the freeway at a speed of 70mph. Smoke started coming out from the rear of the vehicle impairing the traffic behind. I pulled over to the shoulder and noticed oil dripping from the exhaust and the rear undercarriage of the vehicle. I drove the car home fearing it could get on fire. The next day i took the car to the dealership where it was diagnosed with a bad pinion seal on the rear axle at 241miles on the odometer. At around 480 miles on the odometer, the issue came back. Everything happened pretty much the same; smoke coming from the exhaust, differential fluid splashed all over the undercarriage. Vehicle will be towed to the dealership for further inspection.
A D V E R T I S E M E N T S
- Wilmington, NC, USA