This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
jeep caught on fire while it was parked in the driveway there as a ecall on the battery as it s a 4xe i had an appointment with the jeep dealer on the 16th of december and they cancelled it few days before the scheduled appointment they said they didnt have any loaners as it was a 2 day job they would call to reschedule they did not and it blew up on the 27th of december
I went to Crowley dealership in Bristol CT for the 95B recall fix. I do not believe it was done correctly as my jeep had not been driven at all. I have a picture of the mileage upon drop off and it matched the mileage at pickup. Jeep and Mopar are also not recognizing the recall as being fixed and still shows it as active. It was also strange that I received a call to come get a loaner vehicle as my Jeep would not be ready (drop off Sunday night, call received for rental Tuesday afternoon) and as I pulled into the parking lot, I received a voicemail my Jeep WAS in fact ready for pickup. I am worried this was done incorrectly and being [XXX] with other children / people constantly in my car, I am worried for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On October 27th, my Jeep started shaking violently as I was driving on the highway. I brought the Jeep to the dealership, they test drove it, and the mechanic did not experience the shaking so I was told -??that-??s just what Jeeps do-??. I then researched Jeep shaking and found the Death Wobble is a common problem among Jeeps and there are several ways to fix it. I took my Jeep back to the dealership, they once again test drove it and could not replicate the wobble. They said I could leave it there and they could continue to drive it daily to find the problem, as they cannot fix it if the mechanic cannot experience the wobble. I don-??t have another vehicle to drive and cannot leave my vehicle there indefinitely. They did an alignment, and sent me on my way. The jeep continues to violently wobble, today forcing me to pull off on the side of the highway. This is not safe, I feel terrified to drive it over 60 mph, and feel this is totally unacceptable to be told -??this is what Jeeps do-?? and -??this is just your vehicle-??. I expect to feel safe in a $40,000 car I bought brand new last year.
What component or system failed or malfunctioned, and is it available for inspection upon request" Jeep 4xe: after coming to a complete stop or just slowing down and entering a lower gear, has a 1-2 second delay in the accelerator. Has caused tires to squeal when accelerator started to respond. Have almost caused accidents when becoming unresponsive as the vehicle will move forward but lose accelerator power. This happens infrequently and spontaneously which makes it impossible to plan for/ drive defensively against, cannot replicate or force it to happen. Vehicle can be inspected upon request. How was your safety or the safety of others put at risk? Vehicle will move forward after stopping, such as an intersection, and suddenly does not increase for 1-2 seconds making me a hazard to traffic. This happens maybe 1-3x a week and is impossible to replicate. Have been almost rear ended many times as no brake lights appear when this happens. Have almost been t-boned by oncoming traffic because of the delay. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has had engine repaired and inspected by dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No.
Second time we have had an issue with the battery. Unable to plug it is because of an unresolved battery recall, this time for over a month. We purchased the vehicle specifically for the battery and now we have to buy fuel.
- Weston, CT, USA
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On Friday, [XXX] I was driving my jeep to work in the early morning hours. I was about ? mile from getting on the highway when my jeep completely shut down. Everything inside of my jeep went black and I was completely horrified. I managed to get the jeep started and was able to drive to work. When I got to work I immediately called Ourisman Jeep in Bowie Maryland and explained the problem to them. I brought the jeep in on Monday, October 7th and my Jeep has been there since then. After Ourisman having the jeep for two weeks, I was informed that my Jeep was part of a newly released recall involving electric jeeps with no projected resolution date. I no longer feel safe driving my Jeep and I have asked for a -??swap-?? of sorts. I have requested another vehicle that is exactly the same as my current vehicle just NOT ELECTRIC. I was been advised that my request needed to be escalated but after many many conversations there is still no resolution to my request. I am absolutely disappointed with the way this situation has been handled. I cannot help but think of the deadly repercussions had I been on the highway when this incident occurred. I did not ask for this inconvenience that is totally exhausted me financially and emotionally. I am driving a rental car that I am paying for wit the understanding of reimbursement once I return the vehicle. This issue is not one that I created but rather a failing on the corporation to provide a swift and satisfying resolution. While I-??m sure this may cause Jeep to lose significant revenue, I find it completely disgusting that they would put corporate dollars before the safety of its owners. As of today 11/22/26 I have no resolution, no car and paying close to $400 per week for a rental car! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Open 95B recall. High voltage battery safety issue, can cause fire. Advised not to charge, not to park indoors, and away from structures. There is no root cause, no parts, no firm timeline and I the manufacturer has been unresponsive. Initial contact was 10/31, and I have not yet received any follow-up from them (though I have contacted them proactively 3+ times). This is a leased vehicle with 13K miles and the dealer is not helpful, the manufacturer is not helpful, and quite frankly this level of concern is unnerving, and escalated in terms of anxiety and fear for what 'could or might happen'. To top it off not only do we have one of these vehicles, but two of them, both impacted.
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can-??t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
My vehicle has been under an urgent recall for over a month and there is still no remedy. I cannot use the vehicle as intended due to risk of battery fire. I cannot store the vehicle near structures due to risk of battery fire. Jeep has been unresponsive to my loss of time and money related to this recall.
UNKNOWN. Jeep-??s dashboard and the indicator by shift (Park) illuminates randomly while parked and drains the battery. After the latest event battery voltage tested to 4.4V. Jeep won-??t even make a click sound when trying to start. This happened first week of new car delivery and three more times within past eight months. I spoke to the sales agent after first event and he said it will be noted. Second time dealer service replaces both main and auxiliary battery. A month later dealer service just recharged both batteries for the same issue. Now the jeep is having same issue and taken to the dealership for service. Engine light also came on after the latest event. The jeep is still at the service center for last 13 days. They informed me that both batteries are replaced and the error codes for engine light are P1AE2 and P1E75. I-??m not aware of any other attempts to find the cause of the issue.
The dealership states there are NO active recalls on the vehicle. I-??ve taken it in multiple times for the same complaints but they always say they -??cannot reproduce-?? the issue and brush me off. This vehicle seems to have something wrong with the transmission and is often jumpy during acceleration and often times struggles with the braking process. It almost seems like it-??s getting a burst of acceleration that I have to fight against while braking. It has been quite scary at times. I have stopped charging the vehicle bc the charger gets incredibly hot near the handle, even when I use public chargers. One time the vehicle died while I was driving at approximately 55 miles per hour. The dealership stated it was bc I was -??low on gas-?? and blew it off as user error.
Manufacturer Recall Number95B NHTSA Recall Number24V-720 Recall StatusRecall Incomplete, remedy not yet available Summary In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. Safety Risk A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles. Remedy is a software flash followed by a HV battery replacement if needed.
On July 15th, July 30th and August 11th 2024 the gas pedal on my less than 2 month old Jeep Wrangler 4xE did respond / engage while driving and pressing on the pedal. It felt like the car was dying. This happened at three different speeds, 65mph on the highway, 30mph on a side road and around 40mph on a state road. In addition to the gas pedal not working/ vehicle not moving forward the vehicle also seemed to slow it self down, like i was breaking however i was not and as the vehicle slowed down it was shaking vigorously all 3 times. This is incredibly dangerous and unsafe. I contacted over 20 jeep dealerships and jeep corporate before I was able to get an appointment - this vehicle was looked at by a dealership and I have been told they 'have no codes' and 'everything is fine' In addition to the loss of power, gas failure, non responsive gas pedal I have counted over 10 incidences where this vehicle has a delay in acceleration of 3 - 8 seconds before lurching and jerking forward at various speeds, some of the times vehicle has also shaked other times the jerking is so severe if feels like you've been rear ended. Jeep is not taking these concerns seriously, I am reporting in hopes that you will and maybe others have reported similar issues and we can get some answers and repairs figured out as this car is unsafe and I do not want me or my children to be a statistic of a horrible accident that should have been a recall / fix issued by jeep.
Purchased 8/5/2024. Driving 45mph on 8/9/2024 -all warning lights began going on and off then Jeep just stopped leaving the D flashing and the message to press brake and push to start. Took a few moments to get it into Park. Restarted and took to dealer. They charged all batteries and returned 4 days later. 2 days later, Next incident, 25 mph shut down, almost hit from behind and had to deal with irate driver. Resumed after getting into park and switched to gas mode to drive to dealership. Picked up 6 days later and told no codes so no problem. 3 more incidents, remains at dealership service since 8/26/24.
While driving in all electric mode, car abruptly lost power and would not accelerate. After power loss, car lunged forward abruptly without noticeable cause. I worried I had been hit from behind and quickly checked the rearview mirror, but nothing had impacted the back of my Jeep. -??D-?? symbol for -??drive-?? on the shifter was flashing. Not sure what was happening on the instrument panel. I hurried and shut off the ignition and then restarted it and the vehicle started up again without issue. Jeep is currently at the dealer for inspection. There were no prior indications or warning lights on in the vehicle when this occurred. It could have been much more dangerous should I have been moving at a faster speed on the highway. I was fortunately moving in thick morning traffic and not on a highway when the loss of power occurred.
While slow braking and pulling into a parking space, the jeep jerked, lunged forward and proceeded to go through the storefront glass and inside the building! 3 people were injured. The engineer was unable to pull data from the EDR due to the speed and no airbags deployed. The jeep is currently at the collision center and they are searching for a mechanic to go over it. Seems difficult to find anyone qualified to do so. I am 100% sure the jeep malfunctioned and accelerated forward. I have read of similar incidents on your site. I will never drive it again as I know it is unsafe!! I would appreciate any help you or anyone else can give me. I am currently working with my insurance company on the claims. I also hired a forensic investigator.
Brand new jeep has been at the dealership for 11weeks to have electrical issues and radio issues fixed. As of today, it still has not been fixed but the dealership wants to release it back to me until a special group of engineers/IT come up with a remedy. The vehicle has never ran properly.
Our jeep is a leased vehicle with approx 5,200 miles. While riding on the highway going approx 65 mph the vehicle began to death wobble causing the driver to nearly lose control of the car. We were on a 4 lane interstate that could have resulted in a severe accident had the driver actually lost control. With so few miles on the vehicle there is no reason other than a manufacturing defect that would explain how this vehicle could already be experiencing death wobble, a known issue with jeeps
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I-??ve never experienced such extreme damage from a minor item, which calls into question what the risk would-??ve been with a more severe incident.
A D V E R T I S E M E N T S
- Brockton, MA, USA